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I purchased a ebook from and noble, I check it was debited
I purchased a ebook from barnes and noble, I check it was debited from my account but I cant get it on my nook. … read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
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I received a message saying I had to upgrade my elderly Nook
I received a message saying I had to upgrade my elderly Nook (#3023060023563047) I tried to do it myself - it didn't work. Two days ago I called the help line and worked with a living person. Sheguide… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have a color Nook I've been using for over 5 years. The
Thank you. I have a color Nook I've been using for over 5 years. The place where the cord goes is broken and it will not longer charge. I have a smaller nook that has never been used. I'd like to tran… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Nook Color is telling me I have an update but the version
My Nook Color is telling me I have an update but the version it's showing is 1.4.4 & everything I'm reading says 1.4.3 is the newest. I'm getting an error message now that says "user not activated " w… read more
Harry
Harry
2,218 satisfied customers
My Nook is older, with an older Adobe Digital Editions
My Nook is older, with an older Adobe Digital Editions setup. I paid for a download of the Walt Whitman newly found book, but can't get it onto the Nook. It sits on the ADE site and shows that it is i… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Why won't my Nook finish downloading new software? Nook
Why won't my Nook finish downloading new software? … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,071 satisfied customers
I had Version 2.0 of Adobe Digital Editions and could move
I had Version 2.0 of Adobe Digital Editions and could move library books from that version to my Nook with no problem. Somehow the Adobe Digital Editions Version got updated to Version 4.5 and now whe… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
I added Netflix to my nook and went to cast it to my television.
I added Netflix to my nook and went to cast it to my television. it stated that I need to upgrade the nook. Is this so. If so what do I do. I have what I thought was the latest nook a Model # *****… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
After working very well, around Christmas Netflix no longer
After working very well, around Christmas Netflix no longer works on my Nook Tablet. The characteristic reddish-orange Netflix opening screen, with the rotating circle segments, but shortly thereafter… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I purchased the book "Thomas Jefferson" on my Nook yesterday
I purchased the book "Thomas Jefferson" on my Nook yesterday but it was never downloaded to my Nook. The book was charged to my credit card yesterday.… read more
Dr. Fix-It
Dr. Fix-It
Technician
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Im tryin to watch netflix on my nook color but it says can
Im tryin to watch netflix on my nook color but it says can not open file to the silverlight so how do i watch netflix on my nc...… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
When I start to continue reading a book and start up the
When I start to continue reading a book and start up the nook, it goes to page one. How do I fix this?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I keep getting a "A Problem occured. Please try again. If
I keep getting a "A Problem occured. Please try again. If you continue to to receive this contact...... When I get it back working it has the wrong book showing. I have to go back to the library and p… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I am trying to shop for books but i keep getting an error
I am trying to shop for books but i keep getting an error message and it tells me an error has occured and to go to nook support… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
I have a first generation Nook and love it, but once or twice
I have a first generation Nook and love it, but once or twice a month it reboots to factory and I have to re-register. All my books are still there, but it shows I'm not reading a book -- when I was. … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Im having trouble with a book on my NOOK. I have downloaded
I'm having trouble with a book on my NOOK. I have downloaded it and the book seems to stop in the middle. What's up?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Constantly getting web browser freezes on my Nook tablet.
Constantly getting web browser freezes on my Nook tablet. Problem is usually solved bycycling power but very annoying to do this 5 or 6 times a day. Any better solution?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Nook has been attempting to download software update version1.5
My Nook has been attempting to download software update version1.5 for two days. It has blocked my nook and I cannot get into it at all now. Earlier I got in and it said it was resetting to factory se… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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