E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
It's frozen and I also cannot get it to charge. A few days
a few days ago. I left it on overnight. It froze before that - I couldn't type in my password ***** now it shows the Kindle home page and I cannot get it to respond … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,265 satisfied customers
I have a Kindle3. Top half of the screen has some lines,
I have a Kindle3. Top half of the screen has some lines, shadows & some text that are stuck there & will not go away even when Kindle is off. This top half of the screen covers any other text or pictu… read more
Nathan
Nathan
Bachelors of Science
24,985 satisfied customers
Hi my kindle is frozen I have turned it off, held the button
Hi my kindle is frozen I have turned it off, held the button in for 20 seconds,tried everything when I turn it on it only give me page 1 off my books, nothing happens when I tap the book to read.… read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
Kindle screen appears frozen. Upper screen has two small vertical
Kindle screen appears frozen. Upper screen has two small vertical white stripes through frozen print area, lower mid-screen has two triangular or diagonal stripes largely obscuring print. Will not swi… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I have had my Kindle Reader for a little over a year. This
I have had my Kindle Reader for a little over a year. This morning I tried to open and read from it and the reader was frozen. A few days ago I charged it because it was getting low on power. I tried … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
My Amazon Kindle froze briefly a few days ago, but froze this
My Amazon Kindle froze briefly a few days ago, but froze this morning while I was reading it, It is still frozen, I can't even turn it off completely and the green batery light is on continuesly. My k… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My granddaughters Kindle is frozen. We have tried plugging
My granddaughter's Kindle is frozen. We have tried plugging it in and it still does not unfreeze. Part of the cover is showing.… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
My kindle seems to be frozen. Just finished reading a book,
My kindle seems to be frozen. Just finished reading a book, tried the next sample, decided to buy, turned the wireless on and--have a blank page, the battery is 3/4 charged and am unable to use any of… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Hi guys, my kindle has frozen. Its fully charged and the list
Hi guys, my kindle has frozen. It's fully charged and the list of books (17) is displayed and a small window is showing in front of the book list, headed Turn Wireless Off. The line below, that says S… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle will not start. It is fully charged. I slide the
My kindle will not start. It is fully charged. I slide the key as usual for a brief second. The green light stays on for about 5 seconds, then turns off but nothing on the screen. It worked fine a few… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle seems to have gone awry - only bars on the screen
My Kindle seems to have gone awry - only bars on the screen - nothing legible- tried charging -still the same… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle is frozen. Wont turn off, none of the buttons are
My kindle is frozen. Won't turn off, none of the buttons are responsive. first time this happen, what do I do?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle is frozen in sleep mode. I was using it on text
My kindle is frozen in "sleep" mode. I was using it on text readingmode with sleep activated. When I went to switch it back to "wake, it wouldnt come on. I pressed the appropriate buttons and eventual… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I have had my Kindle for about three weeks and it was working
I have had my Kindle for about three weeks and it was working very well. I was half way through my 4th book including the pleasure of it on a long flight. I charged it when I got to my hotel. Now I ge… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
cannot get my kindle to turn on or off. Tried plugging it
cannot get my kindle to turn on or off. Tried plugging it in but no luck. The green power light does not go on or off.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My Kindle is charged but seems to be frozen - cannot move curser
My Kindle is charged but seems to be frozen - cannot move curser or turn it off. There is a box that says "Your Kindle is unable to connect to the wirless network. Either your battery is too low or wi… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
My Kindle (older model) has frozen on the home page showing
My Kindle (older model) has frozen on the home page showing my content. It has a message at the bottom saying it is "updating", but nothing happens and even when I turn it off, the print still stays o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
screen is frozen; top half has lines; tried suggestions from
screen is frozen; top half has lines; tried suggestions from your help page to no avail...what next… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x