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Have Kindle Model D00901, FCC ID XFN-0610. Kindle will not
Kindle will not start up, I have gone through the hold on for 40 seconds, wait one minute, 3 times, no life in Kindle.. Charged for 15 minutes, repeated process, still no start up or reboot. Has been ok up to recently. was left unused for several weeks, recharged, but no life. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
My kindle will no longer take charge. This has happened to
My kindle will no longer take charge. This has happened to two of my kindles now. I've changed the chargers and outlets. I'm getting sick of having to keep buying new ones every 4-6 months. Any advice… read more
Richard
Richard
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IT Manager, Consultant
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If am trying to register my kindle and it keeps telling me
If am trying to register my kindle and it keeps telling me that there was an error and I should try again later … read more
Richard
Richard
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My kindle is asking for a passcode...this is a first...don't
My kindle is asking for a passcode...this is a first...don't recall having one. Kindle always opened withour passcode. … read more
Randy***** CellTech
Randy***** CellTech
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Kindle will not charge after being left uncharged for 6
Kindle will not charge after being left uncharged for 6 months … read more
Nathan
Nathan
Bachelors of Science
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My kindle e-reader stopped being recharged via my computer.
Hi - my kindle e-reader stopped being recharged via my computer. When connecting the recharge cable from the computer to the kindle e-reader a "ping" noise is heard and the "brown" light comes on and … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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My kindle store keeps telling me that the Kindle Store is
HI! My kindle store keeps telling me that the Kindle Store is currently unavailable. I am to contAct kindle customer service. Can you help? … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My Kindle refuses to respond. How do I get it working again?
My Kindle refuses to respond. How do I get it working again? … read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle won't accept password which I have written down
My kindle won't accept password ***** I have written down and usually I can access kindle menu without a password. I have just recharged kindle. … read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
It seems to be fried. I was recharging it, and the low
It seems to be fried. I was recharging it, and the low battery symbol stayed on all day. Finally it went off, but now the screen is just white. Turning it off and on makes no difference. … read more
Randy***** CellTech
Randy***** CellTech
1,888 satisfied customers
Passcode, do1200 ic9500a 1013 fcg10 zee1013, just came after
passcode JA: What's the make/model of your device? How old is it? Customer: do1200 ic9500a 1013 fcg10 zee1013 JA: How long has this been going on? What troubleshooting have you tried? Customer: just c… read more
Josh
Josh
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Associate Degree
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My kindle will not connect to the storefront. This has happened
My kindle will not connect to the storefront. This has happened repeatedly, I just recharged so it is fully charged and still won't let me on. I tried restarting, and that did nothing.… read more
Josh
Josh
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I have the battery flat picture on my Kindle (its a basic
I have the battery flat picture on my Kindle (it's a basic model) and I have tried to recharge both by my laptop and direct into the electric wall socket. To ensure I left it long enough I left it all… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
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My Kindle Reader has just died. I have tried to bring the screen
My Kindle Reader has just died. I have tried to bring the screen up but it is all white bar a small corner. I have recharged and held the on button for 5 seconds or more to no avail. I suspect it is u… read more
Cris
Cris
1,330 satisfied customers
my kindle will not go to the home page. It continues to go
my kindle will not go to the home page. It continues to go to the Kindle storefront. I have turned it on and off many times and have recharged it. But it always returns to the Kindle storefront. What … read more
Cory
Cory
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637 satisfied customers
My regular Kindle and my Kindle Fire both went off while in
My regular Kindle and my Kindle Fire both went off while in flight. I had charged both before leaving home. I did not turn either one on until the signal was given that it was ok. Turned my Fire on an… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, two days ago my kindle stopped working. It is frozen,
Hi, two days ago my kindle stopped working. It is frozen, it shows the menu with the wireless on. I was in the storefront , wanted to get out but when I called for the menu, it stopped. It was on yell… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My Kindle with about 15 books on it went blank during the recharging,
My Kindle with about 15 books on it went blank during the recharging, just a blank screen and I can't bring anything up. The light is orange, then goes to green, but nothing pulls up on home page or m… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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