E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
It is frozen it says there is an application error but the
it is frozen it says there is an application error but the window won't close … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
My kindle is frozen - it is the newest version with the
My kindle is frozen - it is the newest version with the wider screen. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
Bnrv510 reader is frozen. Won't wake up, screen messed up.
bnrv510 reader is frozen. Won't wake up, screen messed up. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I am trying to de-register my Kindle as i is being returned
I am trying to de-register my Kindle as i is being returned and replaced with one where I can adjust the brightness. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Frozen. Can't get into my library. 2 nights ago. I ordered 2
I ordered 2 books which are not entered into my library.… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Its frozen. I've tried holding the button down for both 7
its frozen. I've tried holding the button down for both 7 seconds and forty seconds, it doesn't turn off or reboot. i've also tried charging it, and it stays frozen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,597 satisfied customers
My Kindle screen is frozen and the power switch will not
My Kindle screen is frozen and the power switch will not stay on or will the green light come on. I have tried in vain to reboot, but Kindle will not shut down. I recently was reading it on a flight a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,597 satisfied customers
My kindle Fire serial # 0092050543750634 is Frozen. I cannot
my kindle Fire serial # 0092050543750634 is Frozen. I cannot unlock it at all. Please help My cell phone is(###) ###-#### please call I see we can chat now … read more
Cris
Cris
63 satisfied customers
My kindle seems to have frozen with the screen saying Power
My kindle seems to have frozen with the screen saying Power not responding … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
Kindle was charged. Was reading when screen went to picture
Kindle was charged. Was reading when screen went to picture of battery with connection and an arrow and what looks like a thunder bolt. Is frozen on this.… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Reading outside yesterday and put my kindle touch down while
Reading outside yesterday and put my kindle touch down while I went to answer the phone. When I returned it was on screen saver and would not turn back on. Took it inside and after an hour it still wo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
137 satisfied customers
I have a kindle touch 3G. In the middle of reading a book,
I have a kindle touch 3G. In the middle of reading a book, I closed the kindle to take a break. When I opened it, the screen had turned to letters with a message at the bottom,"please connect wireless… read more
Cris
Cris
63 satisfied customers
SCREEN IS FROZEN ON PARTIAL PICTURE 4/5 OF SCREEN ,SINCE LAST
SCREEN IS FROZEN ON PARTIAL PICTURE 4/5 OF SCREEN ,SINCE LAST NIGHT VERY BOTTOM DOES MOVE BUT TOO SMALL TO READ , HAD THIS KINDEL SINCE JANUARY 2012, HAVE CHARGED IT ALL NIGHT, HAVE HELD POWER BUTTON … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle (given to me at Xmas, the £89 version) was working
My kindle (given to me at Xmas, the £89 version) was working as normal last night. This morining it is frozen. The green light flckers on, but then nothing. I have been charging it for two hours and i… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My Kindle has apparently frozen up. I can get menu and home
My Kindle has apparently frozen up. I can get menu and home but will go no further than that. Cannot access my books or anything else and after charging it up last night, which I don't think it really… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle is frozen. It started last night when the light
My kindle is frozen. It started last night when the light for the cover would not light up so I removed the kindle from the cover and now it is frozen and the cover does not work. Any suggestions?… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
my Kindle seems to have frozen It started last night when
my Kindle seems to have frozen It started last night when it unexpectedly lost the wifi connection I shut it down last night and plugged it in to charge the battery This morning it showed a blank scre… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
My Kindle seems to be frozen. I cant move pages and cant
My Kindle seems to be frozen. I can't move pages and can't slide button on bottom. I charged it last night and have a green light, but it now shows that I have no battery power; it also tells me I'm n… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x