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Related E-Readers Questions
I have a Kindle Oasis which is frozen. It does not respond
I have a Kindle Oasis which is frozen. It does not respond to the power (on/off) button. When put on a charger the light does not go on. I fully charged it this morning and everything was working well… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,328 satisfied customers
Last night after reading on my kindle I plugged it in to let
Last night after reading on my kindle I plugged it in to let it charge overnight. This afternoon I retrieved it to begin reading again and it is frozen. There is the text from the last page that I rea… read more
Randy***** CellTech
Randy***** CellTech
1,888 satisfied customers
My kindle is frozen - it is the newest version with the
My kindle is frozen - it is the newest version with the wider screen. … read more
Nathan
Nathan
Bachelors of Science
25,968 satisfied customers
Bnrv510 reader is frozen. Won't wake up, screen messed up.
bnrv510 reader is frozen. Won't wake up, screen messed up. … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
I am trying to de-register my Kindle as i is being returned
I am trying to de-register my Kindle as i is being returned and replaced with one where I can adjust the brightness. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Frozen. Can't get into my library. 2 nights ago. I ordered 2
I ordered 2 books which are not entered into my library.… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Its frozen. I've tried holding the button down for both 7
its frozen. I've tried holding the button down for both 7 seconds and forty seconds, it doesn't turn off or reboot. i've also tried charging it, and it stays frozen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
My Kindle screen is frozen and the power switch will not
My Kindle screen is frozen and the power switch will not stay on or will the green light come on. I have tried in vain to reboot, but Kindle will not shut down. I recently was reading it on a flight a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
My kindle Fire serial # 0092050543750634 is Frozen. I cannot
my kindle Fire serial # 0092050543750634 is Frozen. I cannot unlock it at all. Please help My cell phone is(###) ###-#### please call I see we can chat now … read more
Cris
Cris
1,330 satisfied customers
My kindle seems to have frozen with the screen saying Power
My kindle seems to have frozen with the screen saying Power not responding … read more
Josh
Josh
It Support Specialist
Associate Degree
778 satisfied customers
Kindle was charged. Was reading when screen went to picture
Kindle was charged. Was reading when screen went to picture of battery with connection and an arrow and what looks like a thunder bolt. Is frozen on this.… read more
Cory
Cory
Vocational, Technical or Trade Scho
637 satisfied customers
Reading outside yesterday and put my kindle touch down while
Reading outside yesterday and put my kindle touch down while I went to answer the phone. When I returned it was on screen saver and would not turn back on. Took it inside and after an hour it still wo… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a kindle touch 3G. In the middle of reading a book,
I have a kindle touch 3G. In the middle of reading a book, I closed the kindle to take a break. When I opened it, the screen had turned to letters with a message at the bottom,"please connect wireless… read more
Cris
Cris
1,330 satisfied customers
SCREEN IS FROZEN ON PARTIAL PICTURE 4/5 OF SCREEN ,SINCE LAST
SCREEN IS FROZEN ON PARTIAL PICTURE 4/5 OF SCREEN ,SINCE LAST NIGHT VERY BOTTOM DOES MOVE BUT TOO SMALL TO READ , HAD THIS KINDEL SINCE JANUARY 2012, HAVE CHARGED IT ALL NIGHT, HAVE HELD POWER BUTTON … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My kindle (given to me at Xmas, the £89 version) was working
My kindle (given to me at Xmas, the £89 version) was working as normal last night. This morining it is frozen. The green light flckers on, but then nothing. I have been charging it for two hours and i… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,328 satisfied customers
My Kindle has apparently frozen up. I can get menu and home
My Kindle has apparently frozen up. I can get menu and home but will go no further than that. Cannot access my books or anything else and after charging it up last night, which I don't think it really… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my Kindle seems to have frozen It started last night when
my Kindle seems to have frozen It started last night when it unexpectedly lost the wifi connection I shut it down last night and plugged it in to charge the battery This morning it showed a blank scre… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My Kindle seems to be frozen. I cant move pages and cant
My Kindle seems to be frozen. I can't move pages and can't slide button on bottom. I charged it last night and have a green light, but it now shows that I have no battery power; it also tells me I'm n… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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