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My kindle fire will not turn on. We were out of town
My kindle fire will not turn on. We were out of town visiting our daughter and I set my Kindle Fire to her wi-fi. When we got home, I needed to connect back to our wi-fi. I turned off my Kindle Fire b… read more
Nathan
Nathan
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Bachelors of Science
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My 83 year old mothers' kindle fire is locked up. I can't
My 83 year old mothers' kindle fire is locked up. I can't even get it off of the lick screen. … read more
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I can't open my Kindle book although the battery is supposed
I can't open my Kindle book although the battery is supposed to be fully charged. … read more
Josh
Josh
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I purchased a fire HD 16 GB tablet from HSN and it quit
I purchased a fire HD 16 GB tablet bundle from HSN and it quit charging about month and half ago and it is not even a year old. This was my second kindle tablet and the first one is at least 4 years o… read more
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Kindle won't stay connected to wi-fi, Kindle fire, Tried
Tried everything. I'm not very computer literate. This has happened at least 3 times before, My passwords were entered by my husband and he died nearly 2 years ago. It won't download purchases or stay connected. … read more
Jason Jones
Jason Jones
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We have 2 kindles. The earlier kindle has a line across the
We have 2 kindles. The earlier kindle has a line across the top that won't go away. It blocks the first line of print and part of the 2nd line. What do I do? … read more
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My Kindle won't start, how do I wake-up my Kindle? I have a
My Kindle won't start, how do I wake-up my Kindle? … read more
Anthony_Infotech
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Vocational, Technical or Trade Scho
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I have a Kindle e reader with a keyboard. The kindle is
I have a Kindle e reader with a keyboard. The kindle is fully charged but I can't turn it off/on and the sleep screen doesn't change … read more
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I'd forgot my password for parental controls. Can you send
I'd forgot my password ***** parental controls. Can you send me an email to reset it please … read more
Randy***** CellTech
Randy***** CellTech
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I can't turn my Kindle on as I can't remember previous
HI ***** Nancy and I can't turn my Kindle on as I can't remember previous passwords. … read more
Randy***** CellTech
Randy***** CellTech
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I do not remember my password for my kindle...how can I
I do not remember my password ***** my kindle...how can I change it? … read more
Randy***** CellTech
Randy***** CellTech
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I have a Kindle Fire tablet. When I plugged it in to charge
I have a Kindle Fire tablet. When I plugged it in to charge last night the ding it makes kept going off and then it quit charging. I changed charging cords this morning and it still won't charge. Can … read more
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Nathan
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My kindle is only one year old and it will not charge up,
my kindle is only one year old and it will not charge up, I've tried more than one charger and it just will not charge? … read more
Aric
Aric
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I can't remember my kindle fire 7 password can you help,
I can't remember my kindle fire 7 password ***** you help … read more
Randy***** CellTech
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I have a paperwhite which will not turn on. I used it two
I have a paperwhite which will not turn on. I used it two nights ago, turned the screen off and it won't turn on. I charged it overnight. The amber light was on but no chnage. The led did not change t… read more
Richard
Richard
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IT Manager, Consultant
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I have an old kindle that I have had for five years. My son
I have an old kindle that I have had for five years. My son gave me a new kindle fire as a present this weekend. I tried to register it in my name, but I had forgotten my password. I have tried so 'll… read more
Steve G.
Steve G.
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I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
It Support Specialist
Associate Degree
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My Kindle fire wont connect to the internet. It was working
My Kindle fire won't connect to the internet. It was working fine and just starting asking for my password. I have tyed on every password XXXXX ever used and it still won't work. i am type on the inte… read more
Nathan
Nathan
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Bachelors of Science
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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