E-Readers

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I have a kindle back lit version (thing fire) but not sure.
I have a kindle back lit version (thing fire) but not sure. It is frozen on the screen saver showing the typewriter keys. It has a full battery but when I push the on off button nothing happens and I … read more
Aparna Indresh
Aparna Indresh
Engineer
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I am having trouble charging it. could I need a new battery?
I am having trouble charging it . could I need a new battery? … read more
Harry
Harry
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I have Kindle Fire. The touch screen is slow and sometimes
I have Kindle Fire. The touch screen is slow and sometimes does not work … read more
Harry
Harry
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I have recently bought several Kindles: 1) Kindle Touch
I have recently bought several Kindles: 1) Kindle Touch (Factory recertified), 2) Kindle 4, 3) Kindle Keyboard (3rd Generation), 4) Kindle Fire 6 HD (5th Generation) and 5) Kindle Fire 8 HD (7th Gener… read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
13,163 satisfied customers
I screwed up my registration, and now it asks for a password
I screwed up my registration, and now it asks for a password ***** register, but I do not remember the password, or how to change it. My Kindle Fire is older … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I cannot charge my e reader. How do get it repaired. I have
Hi. I cannot charge my e reader. How do get it repaired. I have a new kindle fire-but I have a credit of a gift card on the old kindle & cannot remember my password. Is there a way to get into my old … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I need to replace my Kindle Fire. What one would you suggest
I need to replace my Kindle Fire. What one would you suggest I purchase? I use it mostly for books and games. … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
I have just changed the email address and password on my
I have just changed the email address and password ***** my kindle fire by reregistering and now all the books I had on Kindle fire are gone. Anyway to retrieve them? … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
My kindle switched to Russian. I have gotten it back to
My kindle switched to Russian. I have gotten it back to English, but cannot access my library or Amazon bookstore. What should I do? … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I would like to re-register my kindle. It is an older
It is an older version. It was given to me. I lost it for a bit but recently found it and would like to reregister. … read more
Richard
Richard
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IT Manager, Consultant
3,570 satisfied customers
I forgot my password, Kindle Fire at least 5 years old, I
I completely shut down the device and tried to reregister it … read more
Cris
Cris
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Just connected to and cannot connect my Kindle to wifi.
just connected to Virgin and cannot connect my Kindle to wifi. Help! … read more
Richard
Richard
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IT Manager, Consultant
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My Kindle is frozen and I can't even turn it off. I was on
My Kindle is frozen and I can't even turn it off. I was on Amazon web site, ordering a book. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I did not unregister my Kindle Fire but I just started it and
I did not unregister my Kindle Fire but I just started it and it appears to be in unregistered state. I have tried rebooting (holding power) but my app data hasn't "come back". I am afraid to reregist… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I need to re register a kindle that is registered in my sons
I need to re register a kindle that is registered in my son's name Kirk Tucker. I, Bob Tucker, have an Amazon account. Kirk Tucker gave me this Kindle as a present.… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I received a Kindle Fire 7 for Christmas from my daughter.
I received a Kindle Fire 7 for Christmas from my daughter. The kindle is registered in her name. She cannot remember her password. We tried several possibilities. I tried to indicate on the initial sc… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
Cannot open any books on my kindle. This is my second one.
Cannot open any books on my kindle. This is my second one. I have 244 archived books and 5 to read. It knocked me out of my latest book the Bone Bed. Said I should archive it and redownload it. Did if… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
I have both a Kindle Reader and a Kindle Fire. Both are
I have both a Kindle Reader and a Kindle Fire. Both are registered, but I do not know the ID and password XXXXX the Reader. I want to merge the libraries of both devices, so that each device can have … read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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