E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
I have a Kindle Fire - first edition - and have been having
I have a Kindle Fire - first edition - and have been having problems charging the battery. The original charger stopped working about 2 years ago, so I purchased a new charger and connection wire. It … read more
Harry
Harry
2,396 satisfied customers
My Kindle Has stopped working. It displays one of the
My Kindle Has stopped working. It displays one of the standard screen savers but will not turn on. I tried recharging it but the little light never changed from yellow to green after three or so hours… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,390 satisfied customers
I plugged my Kindle to charge. It appeared charged.When I
i plugged my Kindle to charge. It appeared charged.When I tried to turn it on,the green light on the bottle stays on for a few seconds and then shuts itself off. I cannot get any kind of screen to com… read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
My paperwhite kindle has stopped working after trying to
my paperwhite kindle has stopped working after trying to recharge it in a hotel in Idaho, whats the best way to see if its permanently damaged? … read more
Randy***** CellTech
Randy***** CellTech
1,867 satisfied customers
Kindle Paperwhite does not recharge. I've changed outlets,
Kindle Paperwhite does not recharge. I've changed outlets, but that doesn't help. … read more
Rahul P.
Rahul P.
Bachelor's Degree
963 satisfied customers
my kindle fire does not recharge when plugged into the . It
my kindle fire does not recharge when plugged into the . It is plugged into a wall socket. I have tried two kindle rechargers -neither works. I have tried holding the start button down for 20-30 secon… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a 3rd gen Kindle about 18 months old. Someone on a train
I have a 3rd gen Kindle about 18 months old. Someone on a train jogged it against a seat a few days ago. The screen froze with about half the text disappearing. None of the controls will move it from … read more
Cris
Cris
1,316 satisfied customers
I have my Kindle plugged into a USB port, and previously tried
I have my Kindle plugged into a USB port, and previously tried it on a regular outlet. Neither works--I can't get the light to go on - it is just sitting at the Slide and Release ..instruction. What d… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
my battery died and now it will not recharge via the computer
my battery died and now it will not recharge via the computer or power outlet. all i get is a white screen, no lights come on when it is connected. it was brought new 8 months ago… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
I was using my Kindle Fire and was scanning through a friends
I was using my Kindle Fire and was scanning through a friends photos on facebook. The screen is frozen on one of the photos and the clock stopped. If I turn it on, the green light comes on only for a … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
Hi, two days ago my kindle stopped working. It is frozen,
Hi, two days ago my kindle stopped working. It is frozen, it shows the menu with the wireless on. I was in the storefront , wanted to get out but when I called for the menu, it stopped. It was on yell… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
My kindle touch wifi/3g suddenly stopped working. I left it
My kindle touch wifi/3g suddenly stopped working. I left it on for 10-15 minutes unattended and it had turned itself off. I recharged it. Instead of the usual advertisment on the screen when it is off… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Turned Kindle off. When I went back there were NO lights -
Turned Kindle off. When I went back there were NO lights - no matter what I did. I tried to re-charge using both an outlet and computer. Since I had recharged it the day it stopped working, I assume i… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle will not charge and the power cable will not fit
My Kindle will not charge and the power cable will not fit properly. I think either the power cable or the power socket appears to be damaged. How can I get it repaired ?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive done as you say to switch on Kindle2 (holding the button
I've done as you say to switch on Kindle2 (holding the button for 20 sec and then recharge it for some hours immediately after). It did work but 2 days after I've got exactly the same problem. What ca… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,277 satisfied customers
I needed to recharge my Kindle but could not find the electrical
I needed to recharge my Kindle but could not find the electrical outlet adapter and my laptop shut down before the Kindle was charged so I (stupidly) thought I could connect it to a RAYOVAC rechargeab… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
The screen on my Kindle appears to be damaged. Part of one
The screen on my Kindle appears to be damaged. Part of one of the screen saver is permanently displayed. When I tun it on, my table of contents displays faintly with the top of the screen saver still … read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Is the Kindle universal so I can charge it in a country with
Is the Kindle universal so I can charge it in a country with 220 electricity. I have a 3 prong plug but can't remember if it works with 220.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x