E-Readers

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I have a problem with my device. It will not go to and of
It will not go to and of the functions that I try. I was in the middle of a book yesterdat, turned the unit off. When I returned I could not access the book or some other functione. There is a green line that appears in the screen and surrounds any of the items I select. Also the unit is very slow. The current battery charge is 49%. I know this kind of rambles, sorry about that. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I can download books from my local library to my laptop and
I can download books from my local library to my laptop and can read them there (which I never do) but when I load them onto my Kobo they are all marked as read and all I can see is a blank screen. … read more
Harry
Harry
2,299 satisfied customers
I have loaded a bok and cannot find my nook libraey on my
i have loaded a bok and cannot find my nook libraey on my nook … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a Sony ereader and want to clean it out and start
I have a Sony ereader and want to clean it out and start again but it's so long since I used it I don't remember how to log in and I'm told Kobo now own it. Please help me I used to love using it… read more
Randy***** CellTech
Randy***** CellTech
1,851 satisfied customers
I ORDERED THE NEW BOOK FOR MY NOOK. THE PEOPLE VS. ALEX
I ORDERED THE NEW ***** ***** BOOK FOR MY NOOK. THE PEOPLE VS. ALEX CROSS, IT CAME UP AND I LOADED IT AND IT CAME UP READ. I PUSHED READ AND PAGEONE CAME UP BUT IT WAS BLANK ALONG WITH THE REST OF THE… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I have an older Samsung tablet on which I have down loaded
I have an older Samsung tablet on which I have down loaded amazon books in the past. last week I tried down loading a book after many attempts it finally appeared to down load and the book cover appea… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Kindle is frozen. When I hold the start button for 40
Kindle is frozen. When I hold the start button for 40 seconds it reboots, but the little white line only goes about 2/3 and then it goes to my home page. BUT the page is frozen and I cannot read? … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My Kindle Paperwrite is not responding to tapping the page
My Kindle Paperwrite is not responding to tapping the page to change pages. Also, it takes ages to load a book. Indeed, I have to keep tapping on the book for it to load. Everything else seems to work… read more
Randy***** CellTech
Randy***** CellTech
1,851 satisfied customers
Bought my wife a Samsung tablet last year. I when to play
bought my wife a Samsung tablet last year. I when to play store and added the app for kindle. I downloaded all the books she purchased. this year she put a security screen and couldn't remember the co… read more
Cris
Cris
1,311 satisfied customers
I have a nook tablet and I noticed that when I played majong
I have a nook tablet and I noticed that when I played majong and tapped on some of the squares it wouldn't work. Only a few of them wouldn't work and last night when I went to get on it, it booted up … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
Kindle unlimited has been working fine. But now I notice
Kindle unlimited has been working fine. But now I notice that I want to download a new book and I return one, but the returned ones are still in the tablet and the new titles aren't even though, if I … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
I have a Azpen tablet I downloaded Kindle e reader, I've got
I have a Azpen tablet I downloaded Kindle e reader, I've got books on here but they want open so I can read them. it's saying unable to download an error down loading. I've uninstalled and reinstalled… read more
Richard
Richard
Customer Service
IT Manager, Consultant
49,375 satisfied customers
I have bought so many books and when I go to read them it tells me tha
I have bought so many books and when I go to read them it tells me that it cannot be opened and that it is being worked on. Well guess What? Even a year or more later I still cannot open them and I am… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used
I bot my Kindle 3G on Apr 25, 2012 (from Amazon) and have used exclusively for books downloaded from Amazon. It has worked well until this week. It was fully charged two days ago and them became errat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I tried to turn on my device and I cannot get it to open to
I tried to turn on my device and I cannot get it to open to the home page. I left it charged all last night and currently have it plugged into the charger. The screen with Harriet Beecher Stowe appear… read more
Aric
Aric
Technician
48,442 satisfied customers
We have just bought 2 Android tablets, loaded the Kindle ap
We have just bought 2 Android tablets, loaded the Kindle ap through Amazon.co.uk My husband attempted to load a free book, but more than 24 hours later it appears still to be downloading! He wants to … read more
Cris
Cris
1,311 satisfied customers
Started by plugging new Kindle into USB port on my Toshiba
Started by plugging new Kindle into USB port on my Toshiba laptop and it kept telling me to eject Kindle from laptop before I could progress. Cannot eject because although Kindle appears under 'device… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,241 satisfied customers
Took my kindle on an airplane, worked OK on plane, now will
Took my kindle on an airplane, worked OK on plane, now will NOT turn on- all I have is the "slide switch..." and nothing happens, it is fully charged up- tried holding it on for 20 seconds, no differe… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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