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I cannot get my kindle to open. I have had it for a number
I cannot get my kindle to open. I have had it for a number of years and had no trouble until now. It is fully charged and when I press the 'on' switch the green light comes on and then nothing - can I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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My Kindle is stuck and I cannot open it. I charged it a
Hi! My Kindle is stuck and I cannot open it. I charged it a couple of days ago, as I usually do every so often, and I could not get it to light up and open to the password ***** I tried pressing the b… read more
Aric
Aric
Technician
48,656 satisfied customers
I dropped (in leather cover) my "original" Kindle; it landed
I dropped (in leather cover) my "original" Kindle; it landed flat, the screen was not broken. The screen-saver page stays on constantly: I cannot get the Kindle to "open" to read any books; when I sli… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle has a white screen the home button does nothing and
My kindle has a white screen the home button does nothing and neither does the on button. It is fully charged and is less than 6 months old. I would appreciate assistance. Collette… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Hi, my kindle has jammed; when I switch it on the green light
Hi, my kindle has jammed; when I switch it on the green light goes on and then off again. I do have it well charged as well so its not that. Help, I am right in the middle of a chapter!! Many thanks K… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Ive had my Kindle a little less than 18 months. This morning
I've had my Kindle a little less than 18 months. This morning when I tried to open it nothing happened. It's fully charged and the green light is on, the sliding mechanism is not stuck, but when I sli… read more
Electronic Tech
Electronic Tech
IT Consultant
Bachelor's Degree
490 satisfied customers
I registered my kindle when I received it as a gift; so I hope
I registered my kindle when I received it as a gift; so I hope you have access to my information. I am not sure which one I have! It is fully charged, but not able to turn it on. Does not respond at a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle will not start up. Appears fully charged. Only picture
My kindle will not start up. Appears fully charged. Only picture of Alex. Dumas at all times Tried holding starting lever at top of Kindle and letting go, but nothing happens. No red dot when turned o… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
First of all, I would like to know what the warranty was that
First of all, I would like to know what the warranty was that came with my 2nd generation Kindle. 2ndly, here is what is happening. Nothing, when I try to get to the mail page. (going form the on posi… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle will not start. It is fully charged. I slide the
My kindle will not start. It is fully charged. I slide the key as usual for a brief second. The green light stays on for about 5 seconds, then turns off but nothing on the screen. It worked fine a few… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle seems to have gone awry - only bars on the screen
My Kindle seems to have gone awry - only bars on the screen - nothing legible- tried charging -still the same… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle wont start up. It was plugged in to charge for about
My Kindle won't start up. It was plugged in to charge for about 4 hours yesterday and again overnight. The yellow light goes on to indicate it is charging but the green never comes on and I am not abl… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle just quite working. I tried downloading a book and
My kindle just quite working. I tried downloading a book and the screen went blank. I have tried to recharge it also thinking that was the problem but it will not recharge either. Any suggestions.… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
Good Afternoon. I received a Kindle for Chriostmas and started
Good Afternoon. I received a Kindle for Chriostmas and started using it about 3-4 weeks ago. Initially it worked well then it started doing the following: (1) When I would go back to the book I was re… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
My Kindle has been acting up for the past 10 days - when I
My Kindle has been acting up for the past 10 days - when I wake it it has been going to the Kindle logo and has not gone to what I am reading. Now it isn't waking up even though it is fully charged. W… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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