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When I attempt to order a book from my kindle, it asks for a
when I attempt to order a book from my kindle, it asks for a parental code which I have never entered as I do not know what that is. My wife has no problem ordering a book on her kindle. What do I do … read more
Randy***** CellTech
Randy***** CellTech
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When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My granddaughter was playing around with my Kindle last
My granddaughter was playing around with my Kindle last night. I had it security code protected, but she did something. My kindle now has NOTHING on it. It says it's not even registered, as if I'm get… read more
technicalcat
technicalcat
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I want to read an e-book from Amazon on my Dell laptop. How
I want to read an e-book from Amazon on my Dell laptop. How do I do this. I have bought 2 digital copies of the Ladies' Paradise, but they have gone to my I-Pad which I cannot use now. … read more
Viet - Printer Tech
Viet - Printer Tech
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I have an account on my old android tablet with several
I have an account on my old android tablet with several books on it. I would like to transfer those books that I have already purchased to my new android tablet. how do I accomplish this task? … read more
Harry
Harry
2,463 satisfied customers
I have had the Kindle app for several years. When I try to
I have had the Kindle app for several years. When I try to access the book I have been reading, it says I need to install the app … read more
Josh
Josh
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Everything. Had it for a few yrs. no problems. now to buy
Everything. Had it for a few yrs. no problems. now to buy kindle books it asks for sign-in, and woin't send me ability to create lost password. Formerly, I'd go to Book Bub, select book, be greeted by… read more
Randy***** CellTech
Randy***** CellTech
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I have now got 3 Kindles. One old one which is about 10
I have now got 3 Kindles. One old one which is about 10 years old. I have a current one which is about 3 years old and I have just bought a new one for my daughter. can they all be registered and shar… read more
Viet - Printer Tech
Viet - Printer Tech
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I am tried to have all my devices connected with the same
HI, I am tried to have all my devices connected with the same amzon account so that when I purchase a kindle book on amazon I can read it on my ipad. The problem is that now my purchases on amazon goe… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,319 satisfied customers
I ordered a book for my kindle, but before you could charge
I ordered a book for my kindle, but before you could charge me I lost the credit card and had it replaced by a new card. I have written you several times asking you to just put the charge for the book… read more
Richard
Richard
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IT Manager, Consultant
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I just bought some reacher books and downloaded them to I
I just bought some jack reacher books and downloaded them to I pad on kindle. I had previously some books downloaded on my I pad that I hadn't read yet. In order to download these … read more
Randy***** CellTech
Randy***** CellTech
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I added my granddaughter's Kindle name to my tablet and
I added my granddaughter's Kindle name to my tablet and bought some books that I sent to her own library on my Kindle. I now can not get back to my part of the library, or list of downloaded books. It… read more
Josh
Josh
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I have an OLD 1st generation Kindle. I haven't used it in
I have an OLD 1st generation Kindle. I haven't used it in several years as have been using my I-Pad. I have tried to order a book on the Kindle and each time I try to BUY, I've been instructed to go t… read more
Dr. Fix-It
Dr. Fix-It
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I have a basic Kindle which I havent used for about nine months.
I have a basic Kindle which I haven't used for about nine months. I registered it with Amazon when I first bought it and I have bought several books from Amazon. However I'm being asked for a new Wire… read more
Steve G.
Steve G.
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I am having a of a time changing my password, my address
I am having a hell of a time changing my password, my address and updating my cards at the same time. I just bought a new Kindle (paperwhite) that is presently charging. I'll try to sign in later. Car… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
My kindle just stopped charging two days ago. Now it is also
My kindle just stopped charging two days ago. Now it is also out of power with an empty battery that still isn't charged. It is a Kindle 2 or 3 I think. Will be 2 years old this summer. I have tried a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I BOUGHT A BOOK, BUT IT WONT BE BROUGHT UP WITHOUT MY PASSWORD.
I BOUGHT A BOOK, BUT IT WON'T BE BROUGHT UP WITHOUT MY PASSWORD. I DON'T REMEMBER MY PASSWORD. WHAT NOW/… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have a kindle which was registered several years ago ( I
I have a kindle which was registered several years ago ( I think it's an original kindle). I would like to order new books, but its not working. I went to the amazon web site and put in my new credit … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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