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I tried to download a book I got to screen and now I can't
I tried to download a book I got to White screen and now I can't access my library or any of the books that I have saved on my tablet I also have Kindle unlimited for that 999 a month I can't even fin… read more
Randy***** CellTech
Randy***** CellTech
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My Kindle paperwhite 6th edition will not highlight unless
My Kindle paperwhite 6th edition will not highlight unless I reboot and then only for a while… read more
Aric
Aric
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My nook started acting weird 2 days ago - wouldn't respond
My nook started acting weird 2 days ago - wouldn't respond to finger touch commands like turning a page when reading, and then shutting off. Got it to work last night - after about 20 pages into readi… read more
Richard
Richard
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IT Manager, Consultant
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I replaced my old kindle with a kindle touch...Last night it
I replaced my old kindle with a kindle touch...Last night it would not let me start a new book, and when i tried to reboot it, as I did the last time I had trouble, it showed a battery with a plug in … read more
AnswerManRob
AnswerManRob
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After downloading a book, a small box appeared telling me that
After downloading a book, a small box appeared telling me that "contact had been lost and to wait and restart". This I did and I still got the same message. In addition, the picture that should appear… read more
Thomas
Thomas
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Hi, re your answer to my second question. As per your e-mail,
Hi, re your answer to my second question. As per your e-mail, this was not a 'duplicate' question. I asked the original question last night (Australian time), tried the solution suggested (3 times) an… read more
Viet - Printer Tech
Viet - Printer Tech
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I have a Kendal 2 purchase in May 2009 (Order ID7582615)
I have a Kendal 2 purchase in May 2009 (Order ID(###) ###-####7582615) B00154JDAl Billed and Shipped to: ***** ***** 1XXXXX S EXXX Ave Tulsa, OK 7XXXXXXXX It will not turn on, screen shows a menu page… read more
AnswerManRob
AnswerManRob
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I bought a book last night and was charged for it but it didnt
I bought a book last night and was charged for it but it didn't download. I tried again this morning to download it but had no success. What should I do?… read more
John
John
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I was reading a book on my Kindle Fire and had 29% left to
I was reading a book on my Kindle Fire and had 29% left to read when the battery needed to be charged. I shut the Kindle down and plugged it into be charged overnight. This morning when I turned it on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle, a year old - Keyboard 3G, is frozen. It is fully
My Kindle, a year old - Keyboard 3G, is frozen. It is fully charged. I downloaded 3 books last night and it's been frozen since. I tried holding the on/off button for 15 sec. and it reboots but when i… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My kindle has quit working. The first message I received was
My kindle has quit working. The first message I received was that network access was unavailable, then I went to menu and re-identified a Verizon mi-fi and inputted the pass word so my message there w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Last night I was busy downloading a sample of a book? It then
Last night I was busy downloading a sample of a book? It then froze on me. It then said it had no 3G signal? Then I could not get into the book I was read? Showed a blank screen? This morning it said … read more
Simit
Simit
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After the purchase of a new book it did download after it said
After the purchase of a new book it did download after it said not to turn off the kindle that it was downloading new data. The kindle did open, then it froze on a page and just stayed frozen. I turne… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle 2 that just stopped working. At first I could
I have a Kindle 2 that just stopped working. At first I could turn iot on and off but was not able to go furtherr. Then is began scrolling through the Table of Contents, but I couldn't dcatch it, and … read more
AnswerManRob
AnswerManRob
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The power switch on my 6 month old Kindle no longer wakes
The power switch on my 6 month old Kindle no longer wakes my unit. Is there anything I can try? It is fully charged but I get no green light.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I plugged in my Kindle to recharge the battery. The next morning
I plugged in my Kindle to recharge the battery. The next morning it had a green light but I did not unplug it. When I got home I notice there was an orange light. I unplugged it and turn it on. It fro… read more
AnswerManRob
AnswerManRob
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I am unable to lock on the my WiFi, kendal keeps asking for
I am unable to lock on the my WiFi, kendal keeps asking for password, I give it the password, it won't accept it.... it is my WiFi, my computers and printers all are working. Did all that manual said,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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