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Not used for months. Last book read is frozen over half of
Not used for months. Last book read is frozen over half of screen, Cannot remove and cannot see screen controls … read more
Randy***** CellTech
Randy***** CellTech
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My kindle is frozen have tried holding down for 20 secs then
my kindle is frozen have tried holding down for 20 secs then hitting botton again NOTHING then i plugged it into my computer held alt shift and holding down r NOTHING any other suggestions when i plug… read more
Randy***** CellTech
Randy***** CellTech
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I called in earlier today because my kindle was frozen. I
I called in earlier today because my kindle was frozen. I was instructed to plug the kindle into the computer. The tech spoke to my husband and said our computer was infected and we were transferred t… read more
Randy***** CellTech
Randy***** CellTech
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The screen has frozen up. I think C E0700, Since yesterday.
Since yesterday. Tried to shut off, nothing. Tried to use stylus, nothing. When I hook up to computer, it tells me and I got nothing. … read more
Randy***** CellTech
Randy***** CellTech
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I let my battery drain to nothing to and it won't recharge.
I let my battery drain to nothing to and it won't recharge. A whole library lost? … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My kindle got wet, but kept working so I thought it was
My kindle got wet, but kept working so I thought it was fine.... then it froze. Now the screen is blank. I tried to charge it and I get a yellow light. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
My E reader has a one inch wide black line across the center
My E reader has a one inch wide black line across the center of the screen or at other times the bottom half is all white covering what ever is ther … read more
Randy***** CellTech
Randy***** CellTech
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy***** CellTech
Randy***** CellTech
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My kindle has become frozen. I cannot move my book forard or
My kindle has become frozen. I cannot move my book forard or backwards. … read more
Randy***** CellTech
Randy***** CellTech
1,848 satisfied customers
The screen is frozen and the picture on it is distorted, idk
the screen is frozen and the picture on it is distorted … read more
Randy***** CellTech
Randy***** CellTech
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I am helping someone who has a Kindle which has frozen, its
I am helping someone who has a Kindle which has frozen … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
My Kindle is frozen on the home page. Also it shows that the
My Kindle is frozen on the home page. Also it shows that the battery is dead. I have tried to charge it with no success. What do I do now ?… read more
Randy***** CellTech
Randy***** CellTech
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My paper is frozen. I pressed the power button yesterday &
My paper white is frozen. I pressed the power button yesterday & the charge symbol came up. I charged overnight & it is frozen on the opening screen (someone sitting under tree reading). I have tried … read more
Randy***** CellTech
Randy***** CellTech
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I have Kindle Model number D00901. I left it plugged in and
I have Kindle Model number D00901. I left it plugged in and connected to WiFi … read more
Viet - Printer Tech
Viet - Printer Tech
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Bachelor's Degree
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My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I dropped my Kindle 2 and 3/4 of the page is frozen on what
I dropped my Kindle 2 and 3/4 of the page is frozen on what was displayed when I dropped it. The bottom 1/4 of the screen seems to be active. I've rebooted but nothing changes. Ia there anything else … read more
Cory
Cory
Vocational, Technical or Trade Scho
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my kindle has frozen on the screen where it is scanning for
my kindle has frozen on the screen where it is scanning for wi-fi networks. how do i get it to work again?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,235 satisfied customers
My kindle is frozen...cannot turn off or use my finger to get
My kindle is frozen...cannot turn off or use my finger to get any movement. What can I do?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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