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I can not use my password. I had to re download it. I am in…

Customer Question
I can not use...

I can not use my password

Technician's Assistant: When could you last access your device?

I had to re download it

Technician's Assistant: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't lose your e-books and other data.

I am in the app on ipad

Submitted: 6 months ago.Category: E-Readers
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Answered in 1 minute by:
1/18/2018
Electronics Technician: Josh, Technician replied 6 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 22,203
Experience: E-reader expert
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

Which password ***** you referring to?

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