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My kindle paperwhite is frozen at 10.26 with a suggested
My kindle paperwhite is frozen at 10.26 with a suggested book in the front of the home page … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
It's frozen. I've tried a hard restart but it seems to be
It's frozen. I've tried a hard restart but it seems to be frozen in the search mode. … read more
Nathan
Nathan
Bachelors of Science
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Ffrozen screen; reader no. 1 had frozen screen; complained
ffrozen screen; reader no. 1 had frozen screen; complained to amazon; it was replaced, reader no 2 came, screen frozen. complained, new kindle came today. screen frozen. i would give up but old reader… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
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My kindle is frozen and I cannot shut it down. Kindle
Kindle paperwhite and I donot know the model. I do have the box it came in with differwent codes on the label. … read more
Cris
Cris
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My Kindle paperwhite is frozen on the screen, About 4 years
Just today. I have tried recharging it and pushing on the little button. Now the light is yellow … read more
Josh
Josh
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Associate Degree
753 satisfied customers
My paperwhite just quit qa couple ofv days ago; I just
My paperwhite just quit qa couple ofv days ago; I just mordered a new one to be delivered Wed Can all my read books and new ordered books mbe transferred to my new paperwhite? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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My Kindle Paperwhite screen is frozen and will not respond
My Kindle Paperwhite screen is frozen and will not respond to attempts to restart. Any ideas? … read more
Cory
Cory
Vocational, Technical or Trade Scho
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My kindle paperwhite is frozen. screen shows on top half
my kindle paperwhite is frozen. screen shows on top half latest down load bottom half man under tree..middle screen box "power..cancel,restart,screen off". Restart is frozen. full screen showing man u… read more
Randy***** CellTech
Randy***** CellTech
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Screen is frozen, tried turning it off and on with no
screen is frozen, tried turning it off and on with no success … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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My kindle paperwhite has 'frozen' and won't allow me to turn
my kindle paperwhite has 'frozen' and won't allow me to turn pages. I am partway through a book. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
Ed out of my Kindle. I just charged it. This is the second
ed out of my Kindle. I just charged it. This is the second time I have had to charge it in less than two weeks … read more
Cris
Cris
1,310 satisfied customers
I received a Kindle Paperwhite some years ago. I was reading
I received a Kindle Paperwhite for Christmas some years ago. I was reading one of the novels from Amazon yesterday' Unfortunately, it does not want to OPEN today. I can swipe my finger across the base… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
My kindle paperwhite is frozen on USB drive mode. it was
my kindle paperwhite is frozen on USB drive mode. it was niver connected to a computer i always use the electic socket then put in the the port on the bottom. how can i get it back?… read more
Cris
Cris
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Does Kindle have an internal battery , if so mine will
Hi, Does Kindle have an internal battery , if so mine will not charge up , charger is good , screen is frozen on a battery… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
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My Kindle paperwhite 6th edition will not highlight unless
My Kindle paperwhite 6th edition will not highlight unless I reboot and then only for a while… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
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my kindle paperwhite has frozen up I cannot turn the page nor
my kindle paperwhite has frozen up I cannot turn the page nor will it allow me to turn it off what can I do?… read more
Cris
Cris
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My Kindle Paperwhite will not charge. I tried shutting it down
My Kindle Paperwhite will not charge. I tried shutting it down several times with no luck. What can I do now?… read more
Freddy M.
Freddy M.
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Vocational, Technical or Trade Scho
539 satisfied customers
Have a new Kindle Paperwhite. All going well, downloaded and
Have a new Kindle Paperwhite. All going well, downloaded and read first book. All fine. Now when I open the machine's cover I have a screen saying 'USB Drive mode' with text below. Am plugged into com… read more
namstech
namstech
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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