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I was given an Amazon Fire kindle - it must be about 4 years
I was given an Amazon Fire kindle - it must be about 4 years old. I need to delete some books from it and just can't figure out how to do this. Thanks! … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I am unable to download a book called, Home Fire by Shamsie.
I am unable to download a book called, Home Fire by Shamsie. It says it was purchased and I should go to my Library, but it's not there. … read more
Josh
Josh
It Support Specialist
Associate Degree
759 satisfied customers
I had download of The President is Missing but it said it
I had download of The President is Missing but it said it was in cloud or library. I have the regular kindle that is 12 years old or even older. What's going on since I can't find it anywhere on my ki… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Ordered audiobook on 6-6 and it has not shown up pn my
ordered audiobook on 6-6 and it has not shown up pn my kindle … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I've just had my Kindle (my 2nd one) since November 2017. It
I've just had my Kindle (my 2nd one) since November 2017. It will no longer work. It was working this morning, but it's been harder and harder to turn it on and after being away for a few hours, it wi… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Two days ago I needed to buy a new book on my kindle. It had
Two days ago I needed to buy a new book on my kindle. It had just updated and after I chose the book I wanted I got a message to say that something had gone wrong and the book couldn't be downloaded. … read more
Nathan
Nathan
Bachelors of Science
25,503 satisfied customers
I ordered two books recently that were not downloaded at the
Hi Pearl, I ordered two books recently that were not downloaded at the time of my order because of insuifficient funds. I have since put sufficient funds in my account and resubmitted but they are sti… read more
Nathan
Nathan
Bachelors of Science
25,503 satisfied customers
Frozen. Can't get into my library. 2 nights ago. I ordered 2
I ordered 2 books which are not entered into my library.… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How do you work out how many e-readers you have sold? Ant
Hi, how do you work out how many e-readers you have sold? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
I purchased a Kindle e-book for my wife a year a go. The
I purchased a Kindle e-book for my wife a year a go . The monthly charge is currently charged on my credit card. How do I stop this charge ? My wife passed away in January 2017 . I recently discovered… read more
Eldon
Eldon
BS
216 satisfied customers
How do I find the books I've added to my kindle? It's a new
It's a new kindle. I just got it last week and I'm still learning how to use it. I'm not sure how to find the books I've added. I go to library and it shows 3 books plus 8 more. How do I get the other books to show? I'm sorry if this is confusing. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
I was trying to open an ebook, The Amazon way, but Kindle
Hello I was trying to open an ebook, The Amazon way, but Kindle says the title is not available for Windows 8. My computer is a WIndows 10, not 8. When I bought the book in Sep 2017, I was able to rea… read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
13,483 satisfied customers
I just inadvertently cracked the screen on my Kindle with a
I just inadvertently cracked the screen on my Kindle with a keyboard. Can I still transfer all the books from it to my wife's Kindle Fire? … read more
Russell H.
Russell H.
Technician
Vocational, Technical or Trade Scho
13,483 satisfied customers
I purchased 6 books yesterday. I received a notice that they
I purchased 6 books yesterday. I received a notice that they are in my reader on my computer. I went to the list of downloads and the latest book is dated Jan 2017...none of yesterdays purchases are s… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
My kindle is connected to wifi but I cannot seem to browse
My kindle is connected to wifi but I cannot seem to browse the store. I restarted the kindle twice but nothing is working. I also went on my iPad to down load a book for the kindle and it said it woul… read more
Nathan
Nathan
Bachelors of Science
25,503 satisfied customers
My husband,Colin,bought me a kindle on May 6 2011. It has
My husband,Colin,bought me a kindle on May 6 2011. It has been registered as Colin's kindle. In Jan 2017 we received a note to say that we need to update/refresh his American Express Card.We duly did … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,021 satisfied customers
I have a kindle e reader that I have had for over two years.
I have a kindle e reader that I have had for over two years. I have downloaded over 150 books on this reader. 137 I have already read and now are on archive. My kindle recently froze. I tried to reboo… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I purchased a Kindle,wi-fi,6" Ink Display through Amazon on
I purchased a Kindle,wi-fi,6" Ink Display through Amazon on November 29, 2011 and have been very pleased with this item. After seven months I find that my e-reader will no longer connect to any Wi-Fi … read more
Nathan
Nathan
Bachelors of Science
25,503 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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