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My Kindle downloaded the February 25th edition of the NY
My Kindle downloaded the February 25th edition of the NY Times; however, it was yesterday, Saturday's edition (which I had already read yesterday). I tried several times to download the Sunday edition… read more
Randy***** CellTech
Randy***** CellTech
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I charged it yesterday-yellow to ....opened it,fine then
I charged it yesterday-yellow to green....opened it,fine then suddenly looked like page behind page i was reading - never saw a "battery picture" indicating battery dead...the page stays "on" whether … read more
Richard
Richard
Customer Service
IT Manager, Consultant
49,189 satisfied customers
I can't open any book on my kindle. I get a message that
I can't open any book on my kindle. I get a message that says unable to open and says to delete and download again. It's also very slow when turning pages. It is charged. … read more
Harry
Harry
2,274 satisfied customers
It seems to be locked. Ordered a book which downloaded but
It seems to be locked. Ordered a book which downloaded but can't get back to book I was reading … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,273 satisfied customers
The screen suddenly went blank. I had just recharged the
the screen suddenly went blank. I had just recharged the battery, now I can't turn on or off … read more
Randy***** CellTech
Randy***** CellTech
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I have a kindle paper.. suddently I could no more turn the
I have a kindle paper white. My name is***** suddently I could no more turn the pages. I try to stop my kindle..open again but it does nor resolve my problem. So I did perhaps something stupid I went … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Since yesterday have not been able to receive downloads from
Since yesterday have not been able to receive downloads from Amazon to my Kindle after I have purchased them. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,772 satisfied customers
My kindle screen has a line through it and i cannot read
my kindle screen has a line through it and i cannot read anything i just got it a month ago and nothing has happened to hurt the device i have rebooted multiple times and nothing is working … read more
Cris
Cris
1,310 satisfied customers
I purchased a book on my Kindle Fire "Hopeless " by Colleen
I purchased a book on my Kindle Fire "Hopeless " by Colleen Hoover. After the first few pages, the rest are blank until you get close to the end, and then there is more print. What happend to the rest… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Cannot open any books on my kindle. This is my second one.
Cannot open any books on my kindle. This is my second one. I have 244 archived books and 5 to read. It knocked me out of my latest book the Bone Bed. Said I should archive it and redownload it. Did if… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
my kindle appears to be frozen with a blank screen& a small
my kindle appears to be frozen with a blank screen& a small circle in the top left hand circle....the power button will n ot stay on unless you hold it.....can you help?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
I have been having issues with my Kindle; if it werent so
I have been having issues with my Kindle; if it weren't so costly I'd throw it in the dumpster ! My husband and I recently finished a cross country bicycle ride and prior to the trip I thought using t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot get on my wifi connection. Seems now it wants a password
I cannot get on my wifi connection. Seems now it wants a password XXXXX I have forgotten. When I turn it off I just get a blank screen. At the top of the screen if has the name of the book I am readin… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle says it cannot connect at this time, though the wi-fi
Kindle says it cannot connect at this time, though the wi-fi network display is appropriate in the corner. I have even disconnected wireless and reconnected and cannot get in the kindle store. Also, i… read more
John
John
Bachelor's Degree
5,525 satisfied customers
Yesterday, April 21, I ordered two books through Amazon. When
Yesterday, April 21, I ordered two books through Amazon. When I later went to my home page, the first book was there. It indicated that the second book had been downloaded. (I also received confirmati… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
It doesnt matter what I highlight to open, whether a book
It doesn't matter what I highlight to open, whether a book or a game it shots me to The Lincoln Lawyer. This is something that has just started. I have already read and archived this book. How can I g… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I went on line and ordered 5 new books yesterday afternoon
I went on line and ordered 5 new books yesterday afternoon then in the evening tried to switch my Kindle Reader on and found th screen totally blank. I re-charged it but the screen remains blank, noti… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I own a Kindle model!#DOO901. I received it as a gift in late
I own a Kindle model!#DOO901. I received it as a gift in late October, 2010. I am unable to get any view of books that are on my list, even a dictonary. I have charged it for 24 hours with no answer t… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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