E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

Related E-Readers Questions
My Kindle Fire HD8 will not turn on. I charged it for over
My Kindle Fire HD8 will not turn on. I charged it for over an hour. I held the start button in for 30 seconds, took my finger off the start button and then tried restarting again. Nothing. This happen… read more
Randy***** CellTech
Randy***** CellTech
1,873 satisfied customers
I just got a new Kindle Fire to replace my old one that
Hi. I just got a new Kindle Fire to replace my old one that died. I cannot get the new one registered. I had an Amazon account but I don't remember what email it used. I am pretty sure I know the pass… read more
Josh
Josh
It Support Specialist
Associate Degree
762 satisfied customers
A whilw ago after I had charged my Kindle overnight and had
A whilw ago after I had charged my Kindle overnight and had been reading for about half an hour, it suddenly wouldn't allow me to advance to the next page. In fact it won't respond to any input. I can… read more
Aric
Aric
Technician
48,654 satisfied customers
Kindle will not shut off but I am unable to get to menu of
Kindle will not shut off but I am unable to get to menu of books I have/have not read. Power switch may come on occasionally but does not remain on. Have recharged but still nothing. … read more
Aric
Aric
Technician
48,654 satisfied customers
My Kindle (small black one with backlight) will come on with
Hi. My Kindle (small black one with backlight) will come on with the password ***** but won't let me type the password ***** feels like its frozen … read more
Aric
Aric
Technician
48,654 satisfied customers
My paperwhite will not turn on. It is a few years old and
My paperwhite will not turn on. It is a few years old and has been used well. Green light comes on for about ten seconds then goes off. How do I reboot. This happened once before then came back on mys… read more
Aric
Aric
Technician
48,654 satisfied customers
My kidle is blocked when I tried to enter my new credit card
my kidle is blocked when I tried to enter my new credit card number on Amazon. It currently has a big square that had an X in the upper right corner and when I hit the X the message went away but the … read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,254 satisfied customers
My battery doesn't seem to want to charge up. The LED is
My battery doesn't seem to want to charge up. The LED is still orange and the "screen saver" screen appears but I can't get past it to my book. … read more
Nathan
Nathan
Bachelors of Science
25,543 satisfied customers
Screen is flickering on and off to the point I can't see the
Screen is flickering on and off to the point I can't see the screen, also big black areas will come on. … read more
Nathan
Nathan
Bachelors of Science
25,543 satisfied customers
My screen is frozen with a plaid design. I've tried the 20
My screen is frozen with a plaid design. I've tried the 20 sec restart but the only thing that happened was a black diamond in the left bottom corner. … read more
Aric
Aric
Technician
48,654 satisfied customers
My Kobo Glo is stuck on the black updating screen second time in 24 hours. About
My Kobo Glo is stuck on the black updating screen for the second time in 24 hours. About a month ago, during an update/sync with Kobo Desktop, I was told to delete books, said it was full. It only had… read more
Jason Jones
Jason Jones
AAS Information Technology
2,508 satisfied customers
Hi,I dowloaded a book, but it hasn't come in yet , because
Hi, I dowloaded a book, but it hasn't come in yet , because I need to free up memory. I am not able to remove the books from the menu. I have used the 5 way controller before to remove books, but this… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,877 satisfied customers
When I left the house three hours ago, my Kindle was charging.
When I left the house three hours ago, my Kindle was charging. When I came home and disconnected it, book titles appeared but could not be opened although the C circled endlessly. When I held down the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
While using my fire about 1/2 hour ago the screen went blank,
While using my fire about 1/2 hour ago the screen went blank, says no title next to where it says Facebook and below all this it says search or type URL , but the kindle is frozen and I can't do anyth… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I received a Kindle Fire at Xmas and it has been great up until
I received a Kindle Fire at Xmas and it has been great up until this week. After charging all night it still will not come on and stay on. If I leave it plugged in the red button stays on and the gree… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
9,877 satisfied customers
My kindle seems to be frozen. The screen is white. When I
My kindle seems to be frozen. The screen is white. When I press the home button, the screen goes black for an instant, then white again. I can't bring down a menu. I can't get any script. The screen s… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
My Kindle, that I have had about 6 mos. went cubistic when
My Kindle, that I have had about 6 mos. went "cubistic" when I turned it off. Just black and white screen with different angles. It will not resopnd to any command..… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x