How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

I typed in my wi-fi password which is new and it won't let

Customer Question

I typed in my wi-fi password ***** is new and it won't let me register device
JA: Who makes your router?
Customer: xfinity
JA: What have you tried so far?
Customer: We got this Echo and it's the first time were trying it. all I tried was the new pass word because I don't remember old one
JA: Anything else you want the Network Expert to know before I connect you?
Customer: no I think that's it. Thanks
Submitted: 10 months ago.
Category: E-Readers
Expert:  technicalcat replied 10 months ago.

Hello, and thank you for using this service. I will help you now.

From where did you get the wireless password ***** are trying to use?

Customer: replied 10 months ago.
I got it from my wifi xfinity. I can't remember amazon passsword