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My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
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My kindal fire has a black screen and will not boot up. It
my kindal fire has a black screen and will not boot up. It was fully charged when I turned it off. … read more
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The battery in my Kindle Fire 7 doesn't hold power as long
The battery in my Kindle Fire 7 doesn't hold power as long as it used to. I am advised not to replace the battery, but just to buy a new Kindle. I have had my Kindle Fire 7 for years. I am afraid that… read more
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I entered collections on my Kindle, sent me to a page with
I entered collections on my Kindle, sent me to a page with samples of books I have not read and I am unable to return to home page or store or library, I rebooted but I am stuck. … read more
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My Kindle seems to have died. I have charged it the light
My Kindle seems to have died. I have charged it the green light came on so I disconnected it to read and re-open it and it won't switch on any more!!! … read more
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Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
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My e-reader is charged and I read it last night and shut it
My e-reader is charged and I read it last night and shut it off as usual. To-day when I turn it on, the light goes on for a few seconds and then goes out. My reader then will not work.I tried charging… read more
AnswerManRob
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My kindle will not "wake up" when I slide the power switch.
My kindle will not "wake up" when I slide the power switch. It is fully charged. The green light goes on for a we seconds and then goes off. The Kindle screen shows the tree with the person reading be… read more
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My new Kindle white sheet is jammed. I have turned it off
My new Kindle white sheet is jammed. I have turned it off and on again but still jammed. Swiping the opening page does no good. I have only had it 3 days. I had it on charge and the indicator said it … read more
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my kindle is not downloading the books i have in acheived items
my kindle is not downloading the books i have in acheived items also books are being charged to me that i cannot unload… read more
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After charging my kindle all night, when I attempt to turn
After charging my kindle all night, when I attempt to turn it on, the green light goes on, then goes off. It is not even a year old. I am wondering what is wrong. Thanks so much, Pat Zupan… read more
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my kindle is fully charged but thr green light goes off after
my kindle is fully charged but thr green light goes off after 3 seconds and the screen does not light up… read more
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Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
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My Kindle has a full battery charge in it, however a message
My Kindle has a full battery charge in it, however a message keeps coming up that it is unable to start application, I am connected to the Wi-Fi What do I do from here.… read more
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When I turn my Kindle on the screen is 3/4 covered bywhite
When I turn my Kindle on the screen is 3/4 covered bywhite streaks and the screen when Kindle is off and 1/4 the page that I am reading. What has happened and how can it be corrected? My battery is fu… read more
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Ive lost the picture on my 16 month old kindle. The on/off
I've lost the picture on my 16 month old kindle. The on/off button appears to work (I can read botXXXXX XXXXXne of home page but not the main Area) It was not dropped, it just would not switch on 10 m… read more
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On my Kindle fire, the screen starts endlessly cycling with
On my Kindle fire, the screen starts endlessly cycling with the text "Kindle Fire" Then the screen fades and finally goes dark only to start again. What might be causing this?… read more
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When I switch on my Kindle I get a partial (distorted) portion
When I switch on my Kindle I get a partial (distorted) portion of the picture that is normally visible when the Kindle is in sleep mode as well as the page number at the bottom of the screen when in "… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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