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I just purchased a new reader and in setting up my account
I just purchased a new reader and in setting up my account it told me I had already had an account but I have forgotten my pas word … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I had to change my credit card as the previous one was
I had to change my credit card as the previous one was hacked. I have changed the card no. on Amazon and it shows changed on my kindle but will not allow me to validate the number or to purchase any b… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Need to change my credit card details for my purchases on
need to change my credit card details for my purchases on kindle … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My credit card was hacked and I have a new card and number.
My credit card was hacked and I have a new card and number. I can change the expiry date and year on my kindle when I am given the 'update' option, but cant change the card number … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have been trying to update my credit card number in Kindle
I have been trying to update my credit card number in Kindle but, the cursor does not go up to the number line. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Thath, About 10 years-Kindle. The problem is I have changed
About 10 years-Kindle White. The problem is I have changed the card yo use omn my computerr as instructed , rebooted the Kindle but it still doesn't show the new card. My problem seems to be I have 2 identities on Amazon as the Kindle and computer aren't linked? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I need to change my credit card number. My credit card is a
No problem, but need to change to my new credit card. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
I need to change my credit card number. hp pavilion 4 years
I need to change my credit card number. JA: What's the make/model of your device? How old is it? Customer: hp pavilion 4 years old JA: How long has this been going on? What troubleshooting have you tr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have changed the network connection. Now my kindle
I have changed the network connection. Now my kindle requests a password. It does not respond to the new nor to the old pass word … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I have an old kindle and can no longer remember the pass
I have an old kindle and can no longer remember the pass word … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Need to enter my new router name and pass word, kindle
need to enter my new router name and pass word JA: What's the make/model of your device? How old is it? Customer: kindle touch JA: How long has this been going on? What troubleshooting have you tried?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a NEW credit card number. do I make the change, I
I have a NEW credit card number. Hoe do I make the change … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have had my Kindle years. Recently my credit card expired
I have had my Kindle for several years. Recently my credit card expired and I went on Amazon and updated it. However, when I try to purchase a book on my Kindle it keeps showing the old expiration dat… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
I have bought a new Kindle and I need to reactivate my account
I have bought a new Kindle and I need to reactivate my account to register the new Kindle. Tried in store via WIFI. No WIFI where I am in Queensland Australia. Can I activate the Kindle through the co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
My kindle still only has my old credit card number
My kindle still only has my old credit card number and declines any book I order. Please this situation. th newew credit card number is: xxxxxxxxxxxxxxxxxxxxxxx. I also have a paperwhite kindle which … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
136 satisfied customers
I opened my kindle paperwhite and when I slid the bar across
I opened my kindle paperwhite and when I slid the bar across a numbered square came up and told me to enter pin. The problem is that I have never put a pin into this kindle except for the last 4 numbe… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I am having a of a time changing my password, my address
I am having a hell of a time changing my password, my address and updating my cards at the same time. I just bought a new Kindle (paperwhite) that is presently charging. I'll try to sign in later. Car… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
i have forgotten my pass word and the site that requires that
i have forgotten my pass word and the site that requires that helps find it will not accept my information. Credit card las 4 digits 2972 and zip code 63703. I know I'm getting forgetfull but those nu… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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