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Related E-Readers Questions
I canot download a book on my ereader. When I finished my
I canot download a book on my ereader JA: When did this downloading issue start with your e-reader? Customer: when I finished my last book JA: Have you tried a force reboot (pressing and holding the p… read more
Aparna Indresh
Aparna Indresh
Electronics & communication engineering
529 satisfied customers
Nook isn't accepting my credit card. It tells me my credit
Nook isn't accepting my credit card. It tells me my credit card has expired, when, in fact, it doesn't expire until next year … read more
Harry
Harry
2,290 satisfied customers
I have a kindle. I can't downlad any books. I think there is
I have a kindle. I can't downlad any books. I think there is a problem with the credit card on file. My expiration date changed in Dec. and haven't been able to download since. The last time the card … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
For years, it worked fine. Now it won't let me order new
For years, it worked fine. Now it won't let me order new books no matter what I do..change password, etc. Has there been some sort of software change in the past year or so that would explain this? … read more
Harry
Harry
2,290 satisfied customers
I want to change the credit card information attached to my
I want to change the credit card information attached to my Nook … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
443 satisfied customers
I have had to get 3 new credit cards in 4 months as some
I have had to get 3 new credit cards in 4 months as some people have scammed my card. I cannot seem to buy any new books off you because my card has changed so many times. I have a new card now and ho… read more
Eldon
Eldon
BS
216 satisfied customers
My credit card has expired and I need to put in the new
my credit card has expired and I need to put in the new expiry date … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,931 satisfied customers
Having problems with my Kindle, my credit card date expired.
Having problems with my Kindle, my credit card date expired … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,296 satisfied customers
I bought a new nook and it worked well for about a week on
I bought a new nook and it worked well for about a week on ebooks i had downloaded from my library. Suddenly i started getting an error message saying "user not activated." This occurred on all my lib… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
4,253 satisfied customers
I am trying to change my credit card on my Nook. It won't
I am trying to change my credit card on my Nook. It won't let me, it says to go on line and that doesn't work either. I would like to get more books and continue using it, What should I do? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,611 satisfied customers
I need to update my nook acct, give me a sec, actually, I
actually, I stopped buying or purchasing ebooks 5 yrs ago ( estimated only ) and now I want to purchase, my credit card expired already … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
The visa credit card i had on file expired. I tried to
The visa credit card i had on file expired. I tried to change it on my nook. When I got to address of sender it did not acknowledge the address i put in so it would not accept it. I tried 3 credit car… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I just tried to buy a book and my credit card was declined.
I just tried to buy a book and my credit card was declined. It happens every year when I get a new card with a new expiration date. My new date is 09/20. Can you get it changed so that I can purchase … read more
Jason Jones
Jason Jones
AAS Information Technology
2,460 satisfied customers
I just got a new credit card which i changed to the new one
i just got a new credit card which i changed to the new one on my account - tried to order book on my nook and they are saying my credit card bllling address is missing… read more
Jason Jones
Jason Jones
AAS Information Technology
2,460 satisfied customers
I am trying to buy a book or 2 and I keep getting the
I am trying to buy a book or 2 and I keep getting the message that they keep saying they don't have the correct information re my credit card, I have tried to correct that. The only thing I could see … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I cannot buy books because my credit card expired 11/2014
I cannot buy books because my credit card expired 11/2014 I would like to change the date to 11/2017 but I cannot find a way to do it can you help… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have tried to download 2 e-readers several times with no
I have tried to download 2 e-readers several times with no success. I called the 800 number and they said to go online to find out what the problem is.… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I bought 2 books today on my iPad. Neither has appeared on
I bought 2 books today on my iPad. Neither has appeared on my iPad either on the Device or in Cloud. Where did they go? How can fix this. I have the lastest Kindle App. Thanks for any help you can giv… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,233 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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