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Kindle worked charged fine yesterday. Plugged it in after
Kindle worked charged fine yesterday. Plugged it in after granddaughter finished and has shown the battery with the red and the lightening bolt since yesterday afternoon. … read more
Richard
Richard
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IT Manager, Consultant
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I need to erase and "deregister" my Kindle Oasis before
I need to erase and "deregister" my Kindle Oasis before sending it in as a trade-in. There is a remark on the print page about unlocking my device from the cloud. How do I do it? … read more
Randy***** CellTech
Randy***** CellTech
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Kindle fire will not turn on. It hasn't been charged for 6
Kindle fire will not turn on. It hasn't been charged for 6 months. Charged all night but won't turn on … read more
Richard
Richard
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IT Manager, Consultant
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I lost my Kindle. I want to block it so no one can order off
Hello, I lost my Kindle. I want to block it so no one can order off that kindle. … read more
Richard
Richard
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My last 12 books purchased from 22nd June 2017 to 24th July
Hi,My last 12 books purchased from 22nd June 2017 to 24th July 2017,have been charged to my Master Card Account,but have not appeared on my Kindle.I have checked Robyn's Kindle and Robyn's 2nd Kndle.C… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
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Not sure who to contact. I purchased an ebook on Amazon on
Hello Pearl, Not sure who to contact. I purchased an ebook on Amazon on 20th Jan and have found that a considerable amount of content is off the page ie not there. … read more
Richard
Richard
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IT Manager, Consultant
6,105 satisfied customers
My husband has a secondary Kindle to mine - attached and he
Hi - my husband has a secondary Kindle to mine - attached and he gets everything I download. He has lost his Kindle. Is it possible to disconnect it and perhaps even make it unusable? My Kindle is cal… read more
Josh
Josh
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Associate Degree
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My granddaughter wants my kindle but it's linked to my email
My granddaughter wants my kindle but it's linked to my email how do I give it to her to use at her home without access to my accounts. Or should I just get her a kindle for kids … read more
Pete
Pete
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Bachelor's Degree
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I added my granddaughter's Kindle name to my tablet and
I added my granddaughter's Kindle name to my tablet and bought some books that I sent to her own library on my Kindle. I now can not get back to my part of the library, or list of downloaded books. It… read more
Josh
Josh
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Associate Degree
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Giving nook to granddaughter. How can I delete my acct info
Giving nook to granddaughter. How can I delete my acct info from my nook color? I'd like to keep my info current as I plan to get a nook tablet? Thanks… read more
Josh
Josh
It Support Specialist
Associate Degree
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I have a kindle and want to transfer it to my daughter as my
I have a kindle and want to transfer it to my daughter as my son bought me one for mothers day.… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I just purchased a 2nd kindle. This one is for my granddaughter.
I just purchased a 2nd kindle. This one is for my granddaughter. When she turns it on I would like it to say Baylee's kindle...not cathy's 2nd kindle. Also, all of my books are downloaded to the 2nd k… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
How do I deregister my kindle app on iPad and re-register it?
How do I deregister my kindle app on iPad and re-register it? I was having a problem with books dropping the first line on a page (no such problem with same book on my kindle or droid) so I removed my… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I want to give my kindle to a friend. How do I get all my information
I want to give my kindle to a friend. How do I get all my information erased and change the ownership? Thank you !… read more
PramitP
PramitP
Self-Employed
Diploma
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I am upgrading my $139 Kindle to the Fire after approximately
I am upgrading my $139 Kindle to the Fire after approximately eight months. I am interesred in proviing the earlier model to a family member who is not an Amazon customer. I am wanting to erase my boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi. My Kindle has died! I ont know what happened to it.
Hi. My Kindle has "died!" I on't know what happened to it. I loaned it to my granddaughter (a mature 12 year old) who was reading one of my books and never took it from her home. She swears nothing wa… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
I am a high school teacher and would like to know how I can
I am a high school teacher and would like to know how I can get Kindles for my students so next year they can have their textbooks and outside readings downloaded to the e-reader? A few hurdles have t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I use my IPAD to purchase Kindle books and would like to give
I use my IPAD to purchase Kindle books and would like to give my Kindle to my granddaughter, are you able to transfer settings to her information?… read more
Simit
Simit
Bachelor's Degree
3,715 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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