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I told my problem to you guys 2 nights ago. I was charged
i told my problem to you guys 2 nights ago. I was charged money and nothing was done. i am already a signed in kobo customer. I am relly ticked off. … read more
De Veyra
De Veyra
Bachelor of Science in Information Technology
754 satisfied customers
I am having issues with my Kobo e-reader. Had hooked up to
Hi, I am having issues with my Kobo e-reader. Had hooked up to computer to charge, did sync and downloaded new book from library. When I disconnected from computer my KOBO screen is now frozen … read more
Harry
Harry
2,803 satisfied customers
While I'm reading my Kobo suddenly starts advancing pages
While I'm reading my Kobo suddenly starts advancing pages unbidden and I have trouble getting back to my place in the book. … read more
Harry
Harry
2,803 satisfied customers
I have an older Kobo Vox as well as a Kobo mini. The Vox
I have an older Kobo Vox as well as a Kobo mini. The Vox started a reset unexpectedly. I have had these for several years and cannot remember my account number. I have several books loaded and don't w… read more
Harry
Harry
2,803 satisfied customers
After the last update on my reader, there are books that
After the last update on my reader, there are books that don't download, it doesn't show progress. Have to scroll through library till find the book I was reading, tap on right side till menu comes up… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,494 satisfied customers
I have wiped out what i was reading now i can not remember
I have wiped out what i was reading now i can not remember the password ***** the id … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
We lost all our information on my wife's Kobo...she had multiple
We lost all our information on my wife's Kobo...she had multiple books downloaded and they all seem to have disappeared...any suggestions… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
i bought a book that didnt download properly only had partial
i bought a book that didn't download properly only had partial words on right hand side for a couple pages then the rest were blank,,i tried to reload it,,,,now my books are qued to download and every… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I have bought and paid for 4 books to read on my Kobo. I made
I have bought and paid for 4 books to read on my Kobo. I made the purchases from Chapters Indigo, and received the invoices on my computer, (iBook G4), showing they had been paid for... BUT I couldn't… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I need to sync my second ereader with my kobo account but have
I need to sync my second ereader with my kobo account but have put in wrong email address and cannot change it can you help me ?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
My wife wants to load my Kobo library on to her Kobo. How
My wife wants to load my Kobo library on to her Kobo. How do I remove her Kobo account so that I can sync her Kobo with my library?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I own one Kobo Touch & two Kobo Glos & personally use all
I own one Kobo Touch & two Kobo Glo's & personally use all three - no sharing. My library doesn't sync to my Kobo Touch anymore - how come?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
My ereader wont download a book I have purchased but shows
My ereader wont download a book I have purchased but shows it as opened on PC to read. How can I sync it to my ereader?… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,913 satisfied customers
I charged my Kobo using a dual voltage USB charger connection
I charged my Kobo using a dual voltage USB charger connection. Now it seems to be frozen. What do I do to fix it?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
i pressed the wrong button forlanguage. how can i get back
i pressed the wrong button for'language'. how can i get back to english? how long does it take to download a book?… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
My kobo is really slow as well and Ive tried to reset by holding
My kobo is really slow as well and I've tried to reset by holding the power button for eight seconds and then firmly again as suggested and then using a pin in the back and it still is super slow. I r… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
Im trying to set up a kobo touch reader for a friend. Neither
I'm trying to set up a kobo touch reader for a friend. Neither of us is good on a pc! the reader isn't connected to the pc; it's switched on and in sleep mode. I brought up the kobo website, got to th… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I recently purchased a book by E Woodiwiss. The name of the
Hello, I recently purchased a book by Kathleen E Woodiwiss. The name of the book was “Come love a Stranger” When I downloaded the book it went onto my computer, but not onto my “Slick”. I've been tryi… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,913 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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