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Related E-Readers Questions
I am unable to download a book called, Home Fire by Shamsie.
Second opinion] I am unable to download a book called, Home Fire by Shamsie. It says it was purchased and I should go to my Library, but it's not there. … read more
Josh
Josh
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I have tow, that I purchased within the past year. I
I have tow, that I purchased within the past year. I wantedtwo to play music as I read. The #3 is DOA, … read more
GeekGal
GeekGal
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Bachelors Degree
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How do I delete all documents from the cloud? Where do I
How do I delete all documents from the cloud? JA: What brand and model of e-reader do you have? Customer: where do I locate that info? JA: The E-Reader Specialist will be able to walk you through that… read more
Ameen Khan
Ameen Khan
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Information Technology Management / Computer Science
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I Been Trying To Reset A New Password On My Kindle I Had
Hi My Name is***** Been Trying To Reset A New Password ***** My Kindle I Had This Kindle since 2013 this is the Second One . But it want let me put in my old password ***** a new one I need help. Can … read more
Richard
Richard
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It shows wifi is on at the top but every time I try to
It shows wifi is on at the top but every time I try to register it says I'm not connected … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
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I can;t get to turn on wifi. Why did it disconnect in the
I can;t get to turn on wifi JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: yes JA: Are other devices (computer, phone, etc.) connecting to the router? Customer: yes JA: Any… read more
Suhasini Velu
Suhasini Velu
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I have a color nook..... it flashes READ FOREVER then, It
I have a color nook..... it flashes READ FOREVER then, It says install Failed. I have turned it off and held the power key for 30 seconds....still the same thing..... what else can I do??? … read more
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Suhasini Velu
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I am unable to access two book acquisitions per the
I am unable to access two book acquisitions per the following order numbers: (1) (###) ###-####and (2)(###) ###-####… read more
Harry
Harry
Customer Service
3,013 satisfied customers
I have ordered a product but I am being denied service
I have ordered a product but I am being denied service because Amazon said the service is denied. Called BofA and they said there is no block on my account. HELP! … read more
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Harry
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Chased several books but they are not appearing in my
chased several books but they are not appearing in my library … read more
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Richard
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When I attempt to go to store it comes up with updating your
When I attempt to go to store it comes up with updating your computer ecperience.yhis should takr only amiunte. … read more
Harry
Harry
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Haven't used in sometime. forgot password. maybe 9 months
haven't used in sometime. forgot password. JA: When could you last access your device? Customer: maybe 9 months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to… read more
Viet - Printer Tech
Viet - Printer Tech
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I have a new Kindle Oasis (my third Kindle). It's asking me
I have a new Kindle Oasis (my third Kindle). It's asking me for a login ID and password. I know password, but have no idea what my login ID is. … read more
Josh
Josh
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Associate Degree
752 satisfied customers
I am frustrated. Amazon smile will not accept password. I
I am frustrated. Amazon smile will not accept password. I want out of amazon smile and use regular Amazon but it will not let me use amazon, just jiggles. … read more
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Josh
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Associate Degree
752 satisfied customers
I can't get my good reads to come up. I can't remember. Just
I can't get my good reads to come up JA: What's the make/model of your device? How old is it? Customer: I can't remember JA: How long has this been going on? What troubleshooting have you tried? Custo… read more
Cris
Cris
1,310 satisfied customers
How do I get back to the page I was reading? Ollee new. 1
how do I get back to the page I was reading? JA: What's the make/model of your device? How old is it? Customer: ollee new JA: How long has this been going on? What troubleshooting have you tried? Cust… read more
Josh
Josh
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Associate Degree
752 satisfied customers
I set up my Kindle and now my credit card has expired when I
I set up my Kindle and now my credit card has expired when I go online it says I don't have a account set up. How do I change on my kindle? … read more
Pete
Pete
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Bachelor's Degree
9,772 satisfied customers
Trying to buy a kendle, not sure about 8 yrs, it takes to to
trying to buy a kendle JA: What's the make/model of your device? How old is it? Customer: not sure about 8 yrs JA: How long has this been going on? What troubleshooting have you tried? Customer: it ta… read more
Louie
Louie
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Associate Degree
10,608 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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