E-Readers

Ask an E-Readers Question, Get an Answer ASAP!

Ask an Expert,
Get an Answer ASAP!

E-Readers

Could not find my Kobo book library. Model N905C. About 2…

Customer Question
Could not find my...

Could not find my Kobo book library.

Technician's Assistant: What Kobo model do you have?

Model N905C

Technician's Assistant: How long has this been going on with your N905C? What have you tried so far?

About 2 days.

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

We tried to connect (via the USB) to our Apple computer, but the Kobo logo didn't show on the Apple screen

Submitted: 1 month ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 2 hours by:
1/8/2018
Electronics Technician: Harry, Customer Service replied 1 month ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 999
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own E-Readers Question
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I took my Nook home to purchase some more books. I have
I took my Nook home to purchase some more books. I have recently changed my modem, so when I tried to go to "Shop" the screen went to white background w/.....C 99%. It will not change, or do anything … read more
RandyNetwork Tech
RandyNetwork Tech
1,750 satisfied customers
I WISH TO CHANGE MY E-MAIL ADDRESS. CURRENT TELKOMSA.NET.
no, just the new address for all Amazon communications… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Light comes on when plugged into the charger then goes to
green light comes on when plugged into the charger then goes to red and then no light at all … read more
Cris
Cris
58 satisfied customers
I have forgot my password. Ive got another one. How do u do
i have forgot my password JA: When could you last access your device? Customer: ive got another one JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don'… read more
Harry
Harry
Customer Service
999 satisfied customers
I want to delete a couple of books from my kindle but can't
Hi. I want to delete a couple of books from my kindle but can't see how to do this … read more
RandyNetwork Tech
RandyNetwork Tech
1,750 satisfied customers
I just received a notice that my DNA results are ready but I
I just received a notice that my DNA results are ready but I can not sign on to the website to see them. my email address is:***@******.*** and I can not remember my password. I have been told that an… read more
Harry
Harry
Customer Service
999 satisfied customers
Critical Battery message. tried recommended procedures,
critical Battery message . tried recommended procedures, still will not charge. … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
328 satisfied customers
It has been fully charged but the screen is black and I
It has been fully charged but the screen is black and I cannot get it to come on. The light was green when I tried it last night but I got nothing. So I plug it back in overnight and got the same thin… read more
p0llinate
p0llinate
Bachelors of Science
14 satisfied customers
Will not connect to kindle store as I have not updated
will not connect to kindle store as I have not updated software … read more
RandyNetwork Tech
RandyNetwork Tech
1,750 satisfied customers
I just purchased a new kindle paper. My previous one was
I just purchased a new kindle paper white. My previous one was lost and I deleted it according to Kindle's procedures. Two questions about the new One. 1. It ask me the personalize it after setting it… read more
Harry
Harry
Customer Service
999 satisfied customers
I charged it yesterday-yellow to ....opened it,fine then
I charged it yesterday-yellow to green....opened it,fine then suddenly looked like page behind page i was reading - never saw a "battery picture" indicating battery dead...the page stays "on" whether … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,313 satisfied customers
Lost pass word for wifi. Just got fire hd10. No I did not
lost pass word for wifi JA: When could you last access your device? Customer: just got fire hd10 JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you don't l… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
80 satisfied customers
Have a kindle touch says repair needed. Charging is all ive
have a kindle touch says repair needed JA: How long has this been going on with your Kindle? What have you tried so far? Customer: charging is all ive been able to do JA: Anything else you want the E-… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
Some of my apps are freezing up. It start after the update.
Some of my apps are freezing up. It start after the update. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
56 satisfied customers
Unable to connect to wifi. I just set up this wifi from the
i just set up this wifi from the modem at other end of house with Netgear Powerline wifi… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
80 satisfied customers
It is locked, and voice is on. A few hs ago. How can i do
how can i do that if everytime i touch it it yells device locked.. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
954 satisfied customers
I cannot find my kindle books in my amazon account. I just
i cannot find my kindle books in my amazon account. I just ordered The Nowhere Man and cannot find it. Please show me how to get my library so that I can deliver it to my kindle reader … read more
Harry
Harry
Customer Service
999 satisfied customers
My e reader is fine, but my email to my account has changed.
my e reader is fine, but my email to my account has changed … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,125 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x