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I got an ereader as a gift sometime ago(less than a year-I
Hi! I got an ereader as a gift sometime ago(less than a year-I think it was Christmas), and have used it quite a bit … read more
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Harry
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When not in use, I keep my reader in its zippered cover. I
When not in use, I keep my reader in its zippered cover. I hadn't used it for several months and when I opened the cover to use it I turned it on and it showed an unfamiliar graphic which seemed to de… read more
Russell H.
Russell H.
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I let the battery go so without charging on my Kindle that
I let the battery go so long without charging on my Kindle that the reset doesn't work and it won't charge (dead battery?) Russ … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
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I received this Kindle for Christmas last year (2016). I
Hi! I received this Kindle for Christmas last year (2016). I haven't used it in a few months, as I had many books on my old Kindle. Last night I saw that the battery was dead. Please fill me in on wha… read more
Randy***** CellTech
Randy***** CellTech
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Kindle book battery is empty, won't charge, charge indicator
Kindle book battery is empty, won't charge, charge indicator light doesn't come on. … read more
Nathan
Nathan
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My kindle paperwhite was about 30% charged and I plugged it
my kindle paperwhite was about 30% charged and I plugged it into an outlet and noticed that the "lighting bolt" icon wouldn't come on and the light stayed amber. I checked off and on for several hours… read more
Nathan
Nathan
Bachelors of Science
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my kindle is about a year old, it will not charge, the green
my kindle is about a year old, it will not charge, the green lite turns on and then it will not do anything the orange will not turn on and it says battery too low to power on and it will turn off.… read more
Thomas
Thomas
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I have the Kindle Touch.I cannot recharge the battery. I havent
I have the Kindle Touch.I cannot recharge the battery. I haven't used it in several months.… read more
Thomas
Thomas
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I havent used my Kindle for 13 months and the battery is empty.
I haven't used my Kindle for 13 months and the battery is empty. Have charged it for almost an hour but the Empty Battery screen is still there. Have tried to reset the Kindle but the Empty Battery sc… read more
Thomas
Thomas
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kindle does not charge. not working with wall charger or USB.
kindle does not charge. not working with wall charger or USB. Is it the charger? I haven't used it in about 1 month.… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Hello, I havent used my Kindle in many months. When I opened
Hello, I haven't used my Kindle in many months. When I opened the case there was a screen message that said Your battery is empty. Critical battery. What do I do now?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I didnt use my kindle for a few months & now it wont turn
I didn't use my kindle for a few months & now it won't turn on. I recharged it and after several tries It came on but It got stuck. I let it run out of battery - recharged it now it won't stay on and … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Got a Kindle model #FSN B80A0A003472CBD as a gift about a
Got a Kindle model #FSN B80A0A003472CBD as a gift about a year ago. It worked fine. I put it aside for several months and now the screen says "critical battery" "Your battery is empty". I tried chargi… read more
AnswerManRob
AnswerManRob
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My Kindle touch just froze up while I was reading. I got it
My Kindle touch just froze up while I was reading. I got it for Christmas. It was charged almost completely. The screen shows "Please connect wirelessly to download the latest Special Offers," but I c… read more
Simit
Simit
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My Kindle DX will no longer charge. Ive tried chargers from
My Kindle DX will no longer charge. I've tried chargers from my other Kindles that I know work, so the problem seems to be with the reader, not the charger. What can you suggest. Tom Mullooly [email protected]… read more
AnswerManRob
AnswerManRob
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I didnt use my kindle for three months. It says my battery
I didn't use my kindle for three months. It says my battery is empty. Can I get a new battery, or do I have to buy a new kindle?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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LOVE my Kindle, but screen has been frozen for three days (despite
LOVE my Kindle, but screen has been frozen for three days (despite battery being fully charged)--have tried everything to no avail--what can I do to either repair or replace? Thanks for your help!!!!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle wont wake up. I have plugged it in to charge it
My kindle won't "wake up." I have plugged it in to charge it but the battery charging light does not go on. I'm not sure the battery is low but it won't turn on. No lights are on. What do I do? I didn… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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