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I just bought 85 grams - Daryl ashby and it has not synced
I just bought 85 grams - Daryl ashby and it has not synced onto my kobo. How do I find the book on my kobo. ?? Al brown … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Have logged into Kobo on laptop, using my new email and have
Have logged into Kobo on laptop, using my new email and have ordered some books. How do I change my old email on the Kobo to the new email so books can be downloaded. … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Re: Books purchased didn't sync [Incident: 180401-000148]
Re: Books purchased didn't sync [Incident: 180401-000148] … read more
Josh
Josh
Technician
22,719 satisfied customers
I have forgotten my password to my kobo ereader, About six
I have forgotten my password ***** my kobo ereader … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I was reading a book on my Kobo ereader (Early version ereader)
I was reading a book on my Kobo ereader (Early version ereader) when I received a message saying my software was being updated. When it finished I found I no longer had any books or library on the dev… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Hello. I have a Sony ereader. I have bought a couple books
Hello. I have a Sony ereader. I have bought a couple books from Kobo but cannot get them to download onto my ereader. I am not sure what is wrong. I see them on my computer screen. Please help!… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I had previously signed in under an incorrect email address
I had previously signed in under an incorrect email address which was *****@******.*** When my pc contracted a virus I had to sigh in again and forgot I had incorrectly typed the old address, so I had… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Hi, I had to close my email account, I forgot that my kobo
Hi, I had to close my email account, I forgot that my kobo account was attached to it, now I can't sign on. Is there a fix for this? If I open a new account, will I lose what is already on my ereader?… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
I recently purchased a new computer on which I have downloaded
I recently purchased a new computer on which I have downloaded Adobe Digital Editions (I had to uninstall the Kindle app first to be even able to add ADE). I also altered my email address as my work c… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
Hi My wifes Kobo ereader account has been registered erroneously
Hi My wifes' Kobo ereader account has been registered erroneously under the email address [email protected] it should [email protected] I have just set up Kobo desktop to enable her to download books. How… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have recently bought my KOBO and love it.I am having a bit
I have recently bought my KOBO and love it.I am having a bit of a problem.On July13,2012 I bought FALL OF GIANTS by KEN FOLLETT.The book is on my KOBO in my library. When I bring it up it brings me to… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I recieved a gift certificate for a book I already have, can
I recieved a gift certificate for a book I already have, can you please apply the credit to my account? The cert. number is XXXXX The gift cert. is for the book The Passage of Powerby Robt. Caro. My n… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I recently purchased a book by E Woodiwiss. The name of the
Hello, I recently purchased a book by Kathleen E Woodiwiss. The name of the book was “Come love a Stranger” When I downloaded the book it went onto my computer, but not onto my “Slick”. I've been tryi… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have a couple of questions. I changed my email address and
I have a couple of questions. I changed my email address and that all worked just fine on the website but can't find how to change my account name on my ereader to my new email address rather than it … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
How can I sync a book on my desktop (purchased Lone Wolf by
How can I sync a book on my desktop (purchased Lone Wolf by Jodi Picoult)[email protected] Password XXXXX to a kobo ereader that formerly belonged to my husband. [email protected] has a password XXXXX?Sy… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have the early edition of the KOBO but I have yet to be able
I have the early edition of the KOBO but I have yet to be able to download any books on to it. I do however have been able to download onto mt main computer. However I would like to be able to downloa… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I purchased my Kobo eReader at Borders. Borders personnel
I purchased my Kobo eReader at Borders. Borders personnel activated my reader using the account name bstiber. I didn't know until recently that my Borders desktop wouldn't work properly since the sale… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
7,080 satisfied customers
Can I purchase a book for someone elses Kindle Fire? We each
Can I purchase a book for someone else's Kindle Fire? We each have one, but I want to surprise the other person with a new purchase.… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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