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Related E-Readers Questions
Older kindle that I once wiped clean and now want to
older kindle that I once wiped clean and now want to reregister it. Put in my Amazon info but it won't register this kindle. Something about connecting to the wireless internet. Can you advise. … read more
Jason Jones
Jason Jones
AAS Information Technology
2,537 satisfied customers
Recently my husband was given a kindle that was previously
Recently my husband was given a kindle that was previously owned by a family member. I have been trying to set it up but have been unable to do so. I set up an Amazon account and that is fine and it i… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am unable to shop in the kindle store. Message coming up
I am unable to shop in the kindle store. Message coming up says "Your kindle is unable to connect at this time. Please make sure you are within wireless range and try again (I am within wireless range… read more
Harry
Harry
Customer Service
3,433 satisfied customers
I cannot access the Kindle store ... my wi-fi is turned on,
I cannot access the Kindle store ... my wi-fi is turned on, but I keep getting … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,114 satisfied customers
I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had
I have a Kindle 3.3 (SN B006 A0A0 0484 6017) that I've had for years and use all the time. Just in the past 2 days I am unable to shop in the Kindle store. I connect to wireless and the device indicat… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,114 satisfied customers
I just purchased a used keyboard 3G kindle and am unable to
I just purchased a used keyboard 3G kindle and am unable to register it. The message comes up that my email address/password ***** not match any accounts on record. I do have an Amazon account. I did … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I cannot connect to my kindle book store, new, just bought a
new, just bought a few months ago. cant seem to make it work like my former e book … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I bought a secondhand amazon kindle on ebay but it wont let
I bought a secondhand amazon kindle on ebay but it wont let me register. … read more
technicalcat
technicalcat
Computer Science
303 satisfied customers
For several days I havent been able to download books. Might
For several days I haven't been able to download books. Might it have something to do with the fact that I changed my Kindle from Amazon.com to Amazon.ca? What else could it be? Thanks for your hep.… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
Unable to register kindle - Your Kindle unable to connect
I am experiencing the same issue as this one (http://www.justanswer.com/e-readers/4s5ad-kindle-keeps-geeting-your-kindle-unable-connect.html) and i have tried to follow the suggestions, but i am getti… read more
Expert
Expert
Keep getting your Kindle is unable to connect at this time.
Keep getting 'your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again. If the problem persists, please restart your Kindle from the Menu in Settings… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
When I try to get into amazon on my kindle to order a book
When I try to get into amazon on my kindle to order a book I keep getting a popup that says "Your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Yesterday I finished reading a book. When I tried to go into
Yesterday I finished reading a book. When I tried to go into the Kindle Store to shop for another book, I got the following message (and am still getting this same message today): "Your Kindle is unab… read more
Daniel
Daniel
Bachelor's Degree
4,024 satisfied customers
I finished reading a book and when I tried to get a new book
I finished reading a book and when I tried to get a new book I received this message: "Your Kindle is unable to connect at this time. Please make sure you are within wireless range and try again. If t… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle will not scroll through the store; I tried to go
my kindle will not scroll through the store; I tried to go to the troubleshooting page and I got a message: Unable to connect at this time. Please make sure you are within wireless range and try again… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, my kindle is a 4 months old and I have not had a problem
Hi, my kindle is a 4 months old and I have not had a problem until know. I is connecting to my wifi but I keep getting a message that " Your kindle is unbable to connect at this time. Please make sure… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle is not working properly. When I try to select a
My kindle is not working properly. When I try to select a book it keeps pulling up a different book. I have even deleted the book that keeps coming up and it will tries to pull up the book. When I try… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Sorry--I just submitted a question but them had to log off
Sorry--I just submitted a question but them had to log off momentarily. My question: I can't connect my Kindle to my wireless. And there is no restart option under Menu--Settings. Help! Thanks ~ XXXXX… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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