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I have a kindle and it is telling me that it is unable to…

Customer Question
I have a kindle...

I have a kindle and it is telling me that it is unable to connect to my Amazon account

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

So I got the kindle last nightb

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

So I got it last night and it has been doing it since then

Submitted: 6 months ago.Category: E-Readers
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Answered in 2 hours by:
1/7/2018
Electronics Technician: Dan T., Master Technician replied 6 months ago
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
Experience: DoD master electronics technician
Verified

Welcome to the site! Did you purchase the Kindle new? Do you already have an Amazon account, and know the username and password?

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Customer reply replied 6 months ago
The is three years old but never previously used.
Electronics Technician: Dan T., Master Technician replied 6 months ago

Go to >>this link<< and log into your Amazon account. Then click the "Devices" tab and see if this Kindle shows up.

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Category: E-Readers
Satisfied Customers: 142
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Experience: DoD master electronics technician

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