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MY KINDLE FIRE IS CONNECTED TO WIFI BUT IT KEEPS TELLING ME.

Customer Question
MY KINDLE FIRE IS...

MY KINDLE FIRE IS CONNECTED TO WIFI BUT IT KEEPS TELLING ME

Technician's Assistant: How old is your Kindle Fire?

MAYBE 2YRS OLD DONT REMEMBER EVERYTIME I WANT TO MAKE A PURCHASE THAT CHECK YOUR WI-FI OR MOBILE CONNECTION AND TRY AGAIN I HAVE AT LEAST 6 X AND CANNOT GET THIS FIXED

Submitted: 6 months ago.Category: E-Readers
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Answered in 1 minute by:
1/6/2018
Electronics Technician: Jason Jones, Technician replied 6 months ago
Jason Jones
Jason Jones, Technician
Category: E-Readers
Satisfied Customers: 19,268
Experience: Years of experience and education.
Verified

Hello,
I look forward to helping you today.

When you attempt to connect the Kindle Fire to your wifi signal, what does it tell you?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 6 months ago
It tells me to sign in on wifi but my wifi is turned on
Electronics Technician: Jason Jones, Technician replied 6 months ago

It tells you to "Sign in on wifi"? What is the exact message that you are given?

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Customer reply replied 6 months ago
WHY AM I PAYING FOR THIS HELP DOESNT AMAZON PROVIDE IT FOR FREE, WHICH THEY ALWAY HAVE
Customer reply replied 6 months ago
WHY HAVENT YOU ANSWERED ME
Electronics Technician: Jason Jones, Technician replied 6 months ago

You must have clicked a link or advertisement. Do you wish to continue or shall I send in a refund request for you?

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Customer reply replied 6 months ago
Send refund
Electronics Technician: Jason Jones, Technician replied 6 months ago

I will do so now.

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