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My kindle fire will not turn on. We were out of town
My kindle fire will not turn on. We were out of town visiting our daughter and I set my Kindle Fire to her wi-fi. When we got home, I needed to connect back to our wi-fi. I turned off my Kindle Fire b… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
January 30th is the last day I received New email in my
January 30th is the last day I received New email in my hotmail account on the kindle fire. What is the problem and how do I fix it. Yes I have Wi-Fi service on my kindle. … read more
Expert
Expert
I get a message from my kindle fire that i need to check my
I get a message from my kindle fire that i need to check my wifi connection when opening facebook e-mail etc even though it shows that i have a connection with my home router … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I lost everything on my Kindle fire and had to start from
I lost everything on my Kindle fire and had to start from the beginning I am OLD and have poor vision so it is very difficult for me to type in everything they are asking for. How can I get my origina… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a kindle fire. I just purchased an e book, The Glass
I have a kindle fire. I just purchased an e book, The Glass Castle, but not showing up on kindle. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My Kindle is not connected to the Wi-Fi. I do not know the
My Kindle is not connected to the Wi-Fi. I do not know the password. … read more
Cris
Cris
63 satisfied customers
My Kindle Fire won't download any books, About 1 1/2yr
My Kindle Fire won't download any books JA: What's the make/model of your device? How old is it? Customer: About 1 1/2yr Kindle Fire JA: How long has this been going on? What troubleshooting have you … read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
The last 6 to 7 books I have purchased do not appear on my
the last 6 to 7 books I have purchased do not appear on my Fire 1. … read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
My wi fi w i ill not connect it keeps going tp xfinity a d i
my wi fi w i ill not connect it keeps going tp xfinity a d i do not use tghat i have a kindle i am using my husbands computer since i cannot use mine … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have a kindle touch and kindle fire i would like to have
i have a kindle touch and kindle fire i would like to have same books on them can i? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I have a kindle fire showing an x below the wi fi symbol.
I have a kindle fire showing an x below the wi fi symbol. Other devices connect no problem. I have shut everything down and turned back onn still no change. … read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
Where can I locate wifi connections on my Kindle. It see an
Where can I locate wifi connections on my Kindle. It see an x in the upper right corner over wifi symbol but I can't seem to bring the wifi list up on the sceen. Happened about 6 months ago when I cou… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Daughter has Kindle Fire and no Wifi access. My friend said
Daughter has Kindle Fire and no Wifi access. My friend said she purchased upgrade and has no access problems. If your Kindle Fire is year old can you still upgrade. If not, what is solution for access… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
I just bought a new kindle. I plugged in USB cord into computer.
I just bought a new kindle. I plugged in USB cord into computer. I want to register it and start buying books. But...it says a WiFi connection is required. I dont know what that is or how to get one.… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,669 satisfied customers
i have a new kindle fire. i also have the original kindle but
i have a new kindle fire. i also have the original kindle but i9 dont know the password XXXXX do i get a new password XXXXX the fire i have not registered the new one yet but its charges and ready to … read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have just bought a kindle and am trying to connect to Wi
I have just bought a kindle and am trying to connect to Wi Fi. We have a internet connection in the house and the only Wi-Fi network coming up when I try to connect is "home mat" and when i try to con… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
I am trying to register my new Kindle fire. I entered my email
I am trying to register my new Kindle fire. I entered my email and password XXXXX got nowhere. I also entered my network name and password XXXXX am still disconnected. Can you me get set up? Thanks, P… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I am having a problem setting up my Kindle Fire. I have my
I am having a problem setting up my Kindle Fire. I have my IP address, User ID and password. Everytime I enter the required information all I get is a scrolling icon that says "searching for IP addres… read more
Dr. Fix-It
Dr. Fix-It
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1,379 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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