E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I cant complete a background check. Ive used four different…

Customer Question
I cant complete a...

I cant complete a background check

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Ive used four different devices and declined

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I used my kindle my phone my moms computer and tried purchasing my own not requested at library and it declined me for a week

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I removed cookies background history and browsing on my kindle and phone

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

That's about it

Submitted: 3 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Customer reply replied 3 months ago
kindle fire
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 10 hours by:
1/7/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 1,696
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own E-Readers Question
Was this answer helpful?
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
Kindle DX 2nd generation upgraded firmware and other
Kindle DX 2nd generation upgraded firmware and other package. Still getting The Kindle Store is currently unavailable... … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
My Kindle, Serial No 9060 2201 4387 08TF, has been stolen. I
My Kindle, Serial No 9060 2201 4387 08TF, has been stolen. I have deregistered the device today. Maggie Forbes, email: ***@******.*** … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
My fire is frozen on an advertisement page presently There
my fire is frozen on an advertisement page presently There is a green box around every thing i touch on the page. I cannot get to the mail page, either … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I just got my kindle paperwhite and can's get it registered
I just got my kindle paperwhite and can's get it registered or find wifi … read more
Harry
Harry
Customer Service
1,696 satisfied customers
I am using it for the first time & need help. Not sure, but
I finally opened it, bought Camino Road. Began reading, but I think it kept wanting to change the size of the print & I couldn't stop it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
My kindle oasis that is 14 months old blinks 3-4 times when
Hi there ,my kindle oasis that is 14 months old blinks 3-4 times when I press the forward page button & seems to be getting progressively worse . … read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
42 satisfied customers
My Kindle Fire will not take a charge, can I send it to
My Kindle Fire will not take a charge, can I send it to someone to fix the port? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
It keeps trying verbally to get me to go to hbo. it wont
it keeps trying verbally to get me to go to hbo. it wont start normally when i swipe upward from the lock. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
It will not take the charge when plugged in! It will not
It will not take the charge when plugged in! JA: What brand and model of e-reader do you have? Customer: It will not charge! JA: How long has this been going on with your e-reader? What have you tried… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
New kindle fire 8 HD. I set up the device and then realized
New kindle fire 8 HD. I set up the device and then realized that I needed the apps & data page of setup to suck the info. from old ipad. I went to factory reset twice but unable to get the apps & data… read more
Harry
Harry
Customer Service
1,696 satisfied customers
How do I transfer my Amazon Books from my Amazon Library of
How do I transfer my Amazon Books from my Amazon Library of purchases to my Kindle Reader ? … read more
Harry
Harry
Customer Service
1,696 satisfied customers
Kindle is charged - but can't open the reader. Showing
Kindle is charged - but can't open the reader. Showing picture of someone sitting under a tree. Does not appear to be a reset button … read more
Benjamin Larson
Benjamin Larson
Software Development Engineer
Bachelor
42 satisfied customers
I am unable to purchase books from my kindle as I am
I am unable to purchase books from my kindle as I am informed that I am not registered and my credit card is out of date ,Yet I have updated my card … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
My kendel HDX 7 will not charge. Kendel fire HDX 7 16 GB.
My kendel HDX 7 will not charge. JA: What brand and model of e-reader do you have? Customer: Kendel fire HDX 7 16 GB JA: How old is your Fire? Customer: Not sure. I think at least 7 years old. JA: Wha… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
341 satisfied customers
I have a reference # for you. It's 180330-000658. I've been
Hello, I have a reference # for you. It's 180330-000658. I've been waiting for instructions for awhile. I was sending it to you and you were going to send me a new one. … read more
Harry
Harry
Customer Service
1,696 satisfied customers
I cant connect to my home network. I used to be able to
I cant connect to my home network JA: Does your network appear in the Wi-Fi list on your e-reader? Customer: no JA: Are other devices (computer, phone, etc.) connecting to the router? Customer: yes JA… read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I lost my kindle so have bought a new one. But when I go to
I lost my kindle so have bought a new one. But when I go to register my kindle, I put in my login Id and password, but I can't push the 'register' button. It won't do anything, and doesn't come up bol… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
79 satisfied customers
It will no longer charge; the light stays on for only a
It will no longer charge; the green light stays on for only a couple of seconds and ‘swipe to open' never appears … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,663 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x