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I have Kindle on I Pad. Lately it will not reload a book I…

Customer Question
I have Kindle on...

I have Kindle on I Pad. Lately it will not reload a book I am in the process of reading or if it loads, it starts over from the beginning, not where I stopped reading.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

It has been happening the last couple of weeks. Tonight it loads but all that comes up is the cover photo and then screen goes right back to Kindle opening screen. I haven’t tried much other than find my page read manually and bitched about it a lot!,

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

No no it is also happening on my spouse’s I Pad

Submitted: 3 months ago.Category: E-Readers
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Answered in 27 minutes by:
1/6/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 1,702
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own E-Readers Question
Customer reply replied 3 months ago
No
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Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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