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I have an old Kindle - not sure how many years I have had it
I have an old Kindle - not sure how many years I have had it but probably 6.5years. It has not played up until recently but has been getting slower and slower and I have had to recharge the battery mo… read more
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Richard
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The book I'm currently reading didn't load correctly and is
The book I'm currently reading didn't load correctly and is missing the first page of each chapter.the kindle is slow to load or process. It's an older fire … read more
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I'm having issues with my Kindle since the last update, 10.1
I'm having issues with my Kindle since the last update, 10.1 etc, I am current with all of my updates. Books already read are still in my library or current reading list even though I attempted to del… read more
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I have not accessed my i pad to get to my books recently,
i have not accessed my i pad to get to my books recently, not since amazon changed the system and now I cannot get to my books at all. when I touch the Kindle icon I get the cover of one book but can … read more
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I have an older Samsung tablet on which I have down loaded
I have an older Samsung tablet on which I have down loaded amazon books in the past. last week I tried down loading a book after many attempts it finally appeared to down load and the book cover appea… read more
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I cannot download books or convert samples to books - have
Hi - I cannot download books or convert samples to books - have turned kindle paperwhite off and on etc - troubleshooting steps advise to disconnect device from wireless network how do I do this pleas… read more
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My Kindle seems to be stuck. I cant get it to go beyond a
My Kindle seems to be stuck. I can't get it to go beyond a certain page in the book I'm reading, and it keeps going to the kindle load page (that bar that gradually fills in from left to right). Then … read more
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Verison suddenly does not let me read kindle books. Says---
Verison suddenly does not let me read kindle books. Says--- App Amazon Kindle (process com.amazon.kindle) has stopped unexpectedly. Could read this afternoon. Am unhappy.… read more
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My kindle is slow to respond to commands, but my real problem
My kindle is slow to respond to commands, but my real problem is that I cannot get the kindle to go to the last page read as it always did. On the book I am reading it takes me to a page about halfway… read more
Anthony_Infotech
Anthony_Infotech
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my kindle does not allow me to read more that a few chapters
my kindle does not allow me to read more that a few chapters and then it goes to the end???… read more
AnswerManRob
AnswerManRob
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My kobo is really slow as well and Ive tried to reset by holding
My kobo is really slow as well and I've tried to reset by holding the power button for eight seconds and then firmly again as suggested and then using a pin in the back and it still is super slow. I r… read more
Dr. Fix-It
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When I try to bookmark, I get a message saying my kindle memory
When I try to bookmark, I get a message saying my kindle memory is full. All of my books are archived.What do I do now? I've already used restart.… read more
AnswerManRob
AnswerManRob
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My Kindle does this thing where when I am reading it switches
My Kindle does this thing where when I am reading it switches the page on me. It usually goes a chapter or more backwards. Is there something I can do? If not, where should I call to get additional he… read more
AnswerManRob
AnswerManRob
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my husband gave me a Kindle(my request) for Christmas. I hadnt
my husband gave me a Kindle(my request) for Christmas. I hadn't done much reading for the past 30 years because it put me to sleep. I have no explanation why the Kindle does not do that.....I absolute… read more
Simit
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My kindle slipped from my fingers this morning and fell from
My kindle slipped from my fingers this morning and fell from the bed to the floor. I had it in it's padded cover but now the screen is frozen at the last page that I was reading and no amount of butto… read more
AnswerManRob
AnswerManRob
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I noticed that the cover page (with images of authors) was
I noticed that the cover page (with images of authors) was beginning to show through the text pages when I was reading. Today I dropped my Kindle - although it was in its protective padded case - and … read more
AnswerManRob
AnswerManRob
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Hello, I am a fairly new Kindle user as I received it as a
Hello, I am a fairly new Kindle user as I received it as a Christmas in 2010. I have been ill recently so I have used Kindle a lot and really like it so far. However this morning I bought a book and t… read more
AnswerManRob
AnswerManRob
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I received my kindle for Xmas, it is telling me that I am out
I received my kindle for Xmas, it is telling me that I am out of Wi-Fi range, it will not even let me go into a book that I finished reading, or one that I down loaded to day..Claudia… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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