E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

I did not receive a book I ordered yesterday, the book in…

Customer Question
I did not receive...

I did not receive a book I ordered yesterday , the book in question is gone to her grave by kendra elliot

Technician's Assistant: What brand and model of e-reader do you have?

Amazon kindle

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

First time it has happened

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

Nothing

Submitted: 7 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 1 hour by:
1/5/2018
Electronics Technician: GeekGal, Electronics Support Tech replied 7 months ago
GeekGal
GeekGal, Electronics Support Tech
Category: E-Readers
Satisfied Customers: 1,832
Experience: MIS degree and 15+ years experience supporting electronics of all kinds
Verified

Hi there! My name is*****'m sorry that you're having this trouble and I am really sorry that you had to wait so long for help. It would be my pleasure to assist you. Can you tell me what model your Kindle is and how long you have owned it?

Do you have more than one Kindle?

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I down loaded a book that has skipped pages in it. So much
I down loaded a book that has skipped pages in it. So much so that the story line is totally disrupted. The skipped pages show up as just blank white pages. What to do? … read more
RandyNetwork Tech
RandyNetwork Tech
1,756 satisfied customers
I am trying to change payment in my wife's Kindle Account
I am trying to change payment in my wife's Kindle Account but I cannot get her account to come up. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have now got 3 Kindles. One old one which is about 10
I have now got 3 Kindles. One old one which is about 10 years old. I have a current one which is about 3 years old and I have just bought a new one for my daughter. can they all be registered and shar… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I have a kindle device with over 500 books. I order books
I have a kindle device with over 500 books. I order books thru my Apple computer at Amazon...most of my books are then available on my Computer scree and my hand held Kindle but some books do NOT down… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I purchased three books today to be downloaded to my Kindle,
I purchased three books today to be downloaded to my Kindle, none of them were … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
I've ordered a number of books for my kindle, but have not
I've ordered a number of books for my kindle, but have not received them. I have paid for them. So where are they. I',m specially upset as I ordered Girl the The Train which I badly wanted to read. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Oordered a book: THE MISSING ONES. IT IS ON MY KENDLE IUT
oordered a book: THE MISSING ONES. IT IS ON MY KENDLE B IUT NOT ON HER KENDLE … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
New kindle for my wife. Spent along time setting up as
New kindle for my wife. Spent along time setting up as language was Dutch. Amazon said on line just follow these instructions....but of course if everything is in Dutch, making it extremely difficult … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My wife (Doris) died last year. when I ordered this Voyage
My wife (Doris) died last year. when I ordered this Voyage Kindle ,I thought I had taken her name off of the order page. Now that I tried to register this Voyage ,I wonder if I can place orders for bo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Just ordered a kindle book with my iPad, have received email
Just ordered a kindle book with my iPad, have received email account confirmation but book does not appear on my kindle. Details of order - CHILLED BY KENDRA ELLIOT. Ordered a short time ago. Thanks. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I "partially" sat on my wifes Kindle sitting on a car seat.
I "partially" sat on my wife's Kindle sitting on a car seat. The screen side was up. It now shows part of the screensaver with portions missing. On the bottome edge it appears to cycle to the text app… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
How do I set up my daughter with just a Wish List on her Kindle
How do I set up my daughter with just a Wish List on her Kindle device, one that will allow me to order using my Amazon log in?… read more
Rod
Rod
Engineer
Graduate Certificate
205 satisfied customers
My kindle still has the old password XXXXX 2 kindles could be
My kindle still has the old password XXXXX 2 kindles could be on the same email address and have separate passwords. My wife's kindle is a hooked up and has our credit card info. How do I fix my passw… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
My husband gave me a small kindle and I wouldlike to transfer
My husband gave me a small kindle and I wouldlike to transfer to my daughter and grandson: How do i do this? also when i order a book it always goes onto my husband's Kindle not mine: why?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I purchased two kindles and received them last week. Thank
I purchased two kindles and received them last week. Thank you very much. However, I gave one to a friend who was visiting me. She left with her kindle, unopened. I got mine all set up and spoke to he… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
We have two Kindle readers here. My wife and I each have an
We have two Kindle readers here. My wife and I each have an Amazon account. Yesterday my wife purchased another book, Vince Flyn's Transfer of Power and it was downloaded to her Kindle. How can I tran… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
Yesterday, April 21, I ordered two books through Amazon. When
Yesterday, April 21, I ordered two books through Amazon. When I later went to my home page, the first book was there. It indicated that the second book had been downloaded. (I also received confirmati… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
My Kindle has a picture of Emily Dickenson on the screen.
My Kindle has a picture of Emily Dickenson on the screen. When I turn the Kindle on and push the "Home" button, nothing happens. The picture remains on the screen. The lower right corner of the screen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x