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I have had my Kindle about a month. Have just barely had
I have had my Kindle about a month. Have just barely had time to use it. Yesterday When I plugged it in to charge, the green light came on. Last night I turned it off the charger and turned it o . The… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Kindle Fire HD8 will not turn on. I charged it for over
My Kindle Fire HD8 will not turn on. I charged it for over an hour. I held the start button in for 30 seconds, took my finger off the start button and then tried restarting again. Nothing. This happen… read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
I BOUGHT 3 fire kindles last summer. and I've bought 6 or
I BOUGHT 3 fire kindles last summer. My name is***** and I've bought 6 or more over time.. Right now my kindle won't charge at all. It will go up to 3 and that's it I've used a different charger and i… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Its frozen. I've tried holding the button down for both 7
its frozen. I've tried holding the button down for both 7 seconds and forty seconds, it doesn't turn off or reboot. i've also tried charging it, and it stays frozen … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,114 satisfied customers
Somehow, it turned off and won't turn back on. It's fully
Somehow, it turned off and won't turn back on. It's fully charged, but when I press the on/off button, I hear a few tones, but nothing else. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
Kindle will not switch over, paaperwhite aboul 6 years old,
kindle will not switch over JA: What's the make/model of your device? How old is it? Customer: paaperwhite aboul 6 years old JA: How long has this been going on? What troubleshooting have you tried? C… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,342 satisfied customers
While watching on the FireHD, it suddenly went blank and
while watching on the FireHD, it suddenly went blank and would not charge at all! It has not been dropped or hit and it's only 6 mos old … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
My Paperwhite has completely died, it will show the Kindle
My Paperwhite has completely died, it will show the Kindle logo but then nothing. O have tried charging it over night and with a different charging system,bstill nothing … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,532 satisfied customers
My Kindle Touch froze mid-page. I have followed all
My Kindle Touch froze mid-page. I have followed all directions for restart but nothing works. What's next? … read more
Randy***** CellTech
Randy***** CellTech
1,889 satisfied customers
Kindle not charging, about 4-5 years, have sent it back
have sent it back before and it has been o k but I haven't used it for some time, went to charge it and no go … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,532 satisfied customers
I've forgotten my password. Help please. Old...one of the
Since a couple o months ago when I quit reading for awhile and now don't know the password … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,342 satisfied customers
My Kindle has quit working I was reading last night and
My Kindle has quit working I was reading last night and tried to turn it off. The print disappeared but it looked like the back light was still on. Tried several times to turn off to no avail Have tri… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I was reading Facebook posts today and my Kindle froze. I
I was reading Facebook posts today and my Kindle froze. I turned it off and tried to turn it back on but nothing happened. I've charged it to full power but when I press the power button, it stays lit… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle fire wont even turn on. I left it charging all
My kindle fire won't even turn on. I left it charging all night-nothing. It has seemed to me that the battery life was quite short-bad battery?… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
I purchased a Kindle for my mother for Christmas. Mid December
I purchased a Kindle for my mother for Christmas. Mid December 2010. The screen is frozen with Virginia Woolf on the screen. I charged it all night so I know the battery is full. I unplugged it and he… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
fairly new kindles screen wont come on. Its as if I turned
fairly new kindle's screen won't come on. It's as if I turned off the screen. The light works, but when I click the power slide button, the green light comes on in the left and in the right then disap… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am unable to read while Kindle is charging. The amber charging
I am unable to read while Kindle is charging. The amber charging light is intermittent; is that expected? I charged Kindle for eight hours yesterday, and it still needs more juice. Is it necessary to … read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
my kindle will not charge. It is only 3 months old. Wen i
my kindle will not charge. It is only 3 months old. Wen i charge it, the XXXXX XXXXXght only stays o for about 30 mins, then goes out. The screen is frozen now and will not reset Thanx… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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