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Have a new (second-hand) e-reader. I tried to register it…

Customer Question
Have a new (second-hand)...

Have a new (second-hand) e-reader. I tried to register it but it did not recognise my email address or password. Help!

Technician's Assistant: What brand and model of e-reader do you have?

Amazon Kindle DOO901

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I received the Kindle today. The previous owner de-registered it and I need to register it in my name

Submitted: 7 months ago.Category: E-Readers
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Answered in 23 minutes by:
1/5/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,824
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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