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I am trying to reister a new NOOK using the same Wi-Fi

Customer Question
I am trying to...

I am trying to reister a new NOOK using the same Wi-Fi account I have always had. It says authenticating problem. What d I do???

Technician's Assistant: Who makes your router?

VisionNet

Technician's Assistant: What have you tried so far?

I have re-started the entire process of refistering but don't know what else to do.

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

No I don't think so.

Submitted: 7 months ago.Category: E-Readers
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Answered in 3 hours by:
1/5/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,821
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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