E-Readers

E-reader questions? Ask an electronics Expert.

Ask an Expert,
Get an Answer ASAP!

My older kindle works fine but the on off switch does no…

Customer Question
My older kindle works...

My older kindle works fine but the on off switch does no work a simple mechanical problem I believe.

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

I can get in by plugging it into my computer and leaving it turned on

Technician's Assistant: Anything else you want the E-reader Expert to know before I connect you?

I will buy a new one anyway can I easily transfer/copy all my books to a new one

Submitted: 6 months ago.Category: E-Readers
Show More
Show Less
Ask Your Own E-Readers Question
Answered in 7 hours by:
1/5/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,611
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own E-Readers Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dan T. Your Own Question
Dan T.
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 142
142 Satisfied Customers
Experience: DoD master electronics technician

Dan T. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Related E-Readers Questions
I think my kindle has died. It will no longer connect to the
I think my kindle has died. It will no longer connect to the internet so I cant download and/or buy books … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How do I transfer books from old kindle to new kindle?
how do I transfer books from old kindle to new kindle? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
My kindle scree has disintegrated. I am going to buy a new
My kindle scree has disintegrated. I am going to buy a new one. Can I transfer my books from the broken kindle to the new one I buy? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I can no longer download newer books on my antique Kindle
I can no longer download newer books on my antique Kindle 1st Generation. Has Amazon changed format so book no longer work on order Kindles?… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
How can I transfer all 600+ books from my Kindle #3 to #4 with
How can I transfer all 600+ books from my Kindle #3 to #4 with one click? Is this possible?… read more
Rahul P.
Rahul P.
Bachelor's Degree
576 satisfied customers
I have an older ereader that I loved till it cleared itself
I have an older ereader that I loved till it cleared itself of all my books. I've tried both types of reset and it only turns on, tries to update and nothing happens. It will no longer connect to my c… read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I have a Kindle that wont hold a charge for longer than 2 days
I have a Kindle that wont hold a charge for longer than 2 days even though it is switched off… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I do not have easy access to wi-fi living in rural wales. I
I do not have easy access to wi-fi living in rural wales. I use a dongle for my stand alone computer living too far from exchange for a bt line to work. Can I download kindle books to my stand alone a… read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
i updated my payment methods on my kindle so i could download
i updated my payment methods on my kindle so i could download items that previously wouldn't download but it didn't work when i tried again… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
XXX-XXX-XXXX DUANE SWANSON this evening I download 3 kindle
XXX-XXX-XXXX DUANE SWANSON this evening I download 3 kindle books and they show up online but they aren't on my kindle how do I find what wrong?… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
The screen on my kindle has frozen, after I inadvertantly lent
The screen on my kindle has frozen, after I inadvertantly lent on it. Is there anything I can try? (Ive tried holding the off switch for 15 seconds) If I do need to buy a new kindle, is there any way … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have a Kindle that I am just connecting and am not WiFi.
I have a Kindle that I am just connecting and am not WiFi. I have it connected by cord to my computer. I don't know how to "eject " my Kindle from my computer. I am trying to connect with Amazon store… read more
PramitP
PramitP
Self-Employed
Diploma
9 satisfied customers
My 1 1/2 year old Kindle appears to have received an impact
My 1 1/2 year old Kindle appears to have received an impact to the screen even though I have a cover on it. Glass is not broken, but the screen has a strange pattern of lines with an obvious center po… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
If I buy a Nook, is it possible to have the books on my Kindle
If I buy a Nook, is it possible to have the books on my Kindle transferred or copied...the ones I havent read yet? Never mind, just counted, and at the least there are over 20 books in that count. Jus… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I have set up Rogers Kindle for PC and purchased a book. How
I have set up Roger's Kindle for PC and purchased a book. How do I transfer the book to my Kindle? My Kindle is plugged into a USB port with the power on.… read more
Thomas
Thomas
IT Manager
Associate Degree
983 satisfied customers
I accidentally leaned onto my Kindle and now the screen does
I accidentally leaned onto my Kindle and now the screen does not function. My question now is how can I back up the books that I have downloaded onto my computer so that I don't lose them and can read… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
I have an early Kindle, boought for me by my daughter
I have an early Kindle, boought for me by my daughter wholives in Georgia. When I went home to Canada she renamed it "joanns's kindle" and I used it by getting books through my computer USB. She conti… read more
Andy Mont
Andy Mont
Researcher
Master\u0027s Degree
251 satisfied customers
My kindle is charged but when I connect it to my computer it
My kindle is charged but when I connect it to my computer it leaves me a message to disconnect it. I don't have wi-fi and ordered several books yesterday. They didn't download to my computer. What do … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor\u0027s Degree
9,490 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x