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I am trying to connect my kindle fire to the internet. I
I am trying to connect my kindle fire to the internet. I have an AT&T network box and my kindle does not recognize it. It says it is authenticating, but that is it. I have waited about 20 minutes and … read more
Richard
Richard
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IT Manager, Consultant
6,096 satisfied customers
Kindle fire says cannot authenticate on WiFi, nothing comes
Kindle fire says cannot authenticate on WiFi, nothing comes up to add password … read more
Josh
Josh
It Support Specialist
Associate Degree
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Kindle Fire says"authentication problem when trying to
Kindle Fire says"authentication problem when trying to connect. Signal is strong. I'm sitting next to router on my desktop with Fire in my lap. Help … read more
Jason Jones
Jason Jones
AAS Information Technology
2,525 satisfied customers
My old Kindle died last year - Received a Fire HD8 with
My old Kindle died last year - Received a Fire HD8 with Alexa for Christmas - Trying to register, but it says trouble authenticating … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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Actually it is my Kindle fire 5th generation. I just
Actually it is my Kindle fire 5th generation. I just received a new one replacing one that would not charge. Now the new one won't connect to my wireless network and I have tried everything that the h… read more
Richard
Richard
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IT Manager, Consultant
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I have a kindle paperlight purchased when they were a new
I have a kindle paperlight purchased when they were a new item. I am having trouble recharging battery. I can get orange light to come on. I follow ssuggestions made on this site. Now in box a chargin… read more
info tech
info tech
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17,011 satisfied customers
My Kindle keeps going off-line, even though my regular
My Kindle keeps going off-line, even though my regular computer remains on line and all systems seem to When I check the WiFi connection, it says I'm connected and the signal is good. This has been ha… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,694 satisfied customers
Where can I go for help in replacing my battery? Not sure.
Not sure. It is about 7 years old and is before the Fire model … read more
Cris
Cris
1,331 satisfied customers
When I try to access my wireless connections I receive a
When I try to access my wireless connections I receive a message stating authentication failed. There is also a lock symbol on it. Please advise what caused this and how I can rectify it. I was charge… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,096 satisfied customers
After working without problems, i have authentication failed
After working without problems, i have authentication failed each time i try to start. I notice that the rectangle upper right corner stays empty even after being charged over night. Help. I 've just … read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
How long does the battery last before requiring recharge? Is
How long does the battery last before requiring recharge? Is Kindle readable, functional at +30 degrees F? Will Kindle be damaged by +120 degree F heat?… read more
Cris
Cris
1,331 satisfied customers
I have a Kindle Fire that was a gift from my husband. It suddenly
I have a Kindle Fire that was a gift from my husband. It suddenly won't hold a charge. I carry it with me wherever I go and plug it in for recharging each night. I seem to have less than 15% charge. I… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I got my Kindle recharged but have been busy with other things.
I got my Kindle recharged but have been busy with other things. I finally bought a router so I can access wireless. Now I am confused about how I communicate with my computer so that I can connect my … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,694 satisfied customers
I've had my Kindle for 5 mos and think it's the best thing
I've had my Kindle for 5 mos and think it's the best thing I've ver had (I'm 87 yo)! I take escellent care of it and follow the User's Guide. This last few days, the battery seems to run out faster th… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I purchased a Kindle Touch. I want to borrow books from my
I purchased a Kindle Touch. I want to borrow books from my local library. I looked on the router. The Network name is XXXXX XXXXX the next line is torn off. My computer was installed by the Geek Squad… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,329 satisfied customers
1) What are the advantages of the Kindle Keyboard 3g versus
1) What are the advantages of the Kindle Keyboard 3g versus non- keyboard 3g Kindles? 2) Does the Kindle Keyboard 3g enable the user to receive and send e-mail messages? 3) And finally, does the Kindl… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I am in Portugal at the moment. I have the 140 kindle and
I am in Portugal at the moment. I have the £140 kindle and it has been working well but suddenly it seems to have seized up. The menu will not move to Wireless Off or any other of the items. Also I am… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I plugged in my new kindle last night to charge for the 2d
I plugged in my new kindle last night to charge for the 2d time and keep getting a low battery message this a.m. It charged fine the 1st time but does not seem to be recharging this time. what am I do… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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