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Kindle sync doesn't work, kindle paperwhite maybe 2 years
it looks like the sync button has moved to the wheel symbol from the drop down list … read more
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Aric
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The page is obscured by a portion of a picture and white space
The page is obscured by a portion of a picture and white space on the bottom half. How can I get rid of it so I can read the whole page?… read more
James
James
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I do not think my kindle is responding as it should. First,
I do not think my kindle is responding as it should. First, it doesn't turn off, and then I can't get past the registering or any other screens. What am I doing haywire?… read more
James
James
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screen froz - cannot turn it on - charged it long time - nooo
screen froz - cannot turn it on - charged it long time - nooo improvement - screen shows a static graphic but messed up with lines - menu button, home button, back button, nothing does anything.... wh… read more
James
James
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My Kindle has been dropped, since when I have charged it but
My Kindle has been dropped, since when I have charged it but very slowly. Now it is not charging. The screen is fractured. Can u help?… read more
Cris
Cris
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I dropped my Kindel (face down) and now the screen does not
I dropped my Kindel (face down) and now the screen does not have writing, just ssort of a split screen (lower right hand corner is dark. It tries to respond to my turning it on and off, I can see the … read more
Simit
Simit
Bachelor's Degree
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My Kindle e-reader was dropped. The backlight now is too light
My Kindle e-reader was dropped. The backlight now is too light to read. How can I have it repaired. Please respond [email protected] Robert Lambe… read more
Nathan
Nathan
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I dropped my kindle and now the screen shows a fractured screen
I dropped my kindle and now the screen shows a fractured screen saver that doesn't go off even when I turn off my kindle. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle will not boot up - there is a "fractured" picture
My Kindle will not boot up - there is a "fractured" picture with a women's face mixed in with sections of pages. Unit purchased Sept 28, 2010. How do I get it fixed?? XXXXX XXXXX… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Suddenly,my 5-way button doesnt want to respond correctly
Suddenly,my 5-way button doesn't want to respond correctly when I'm playing Scrabble. Example: I have the letters PON to which I add D. Next I want to add E (and R). When I try to put the cursor next … read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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bought this in august dropped off couch when son was home cracked
bought this in august dropped off couch when son was home cracked screen ? how do i replace ?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle no longer is functional. Since nearly new it has
My Kindle no longer is functional. Since nearly new it has repeatedly suffered some form of "Brain Lock" where it freezes and requires turning off and re-booting, sometimes several times in an evening… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I unfortunately dropped my kindle face down on a hard floor
I unfortunately dropped my kindle face down on a hard floor and it now has a small piece of text stuck at the top of the screen; it is still there with the kindle turned off and the page forward and p… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle screen has gone to lines with a partial picture showing
My Kindle screen has gone to lines with a partial picture showing but very broken. It also seems the Kindle will not accept a charge. None of the alpha-numeric keys, Home key, Back Key, etc seem to ha… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I dropped my kindle and now it will only show the top 1/2 of
I dropped my kindle and now it will only show the top 1/2 of the page--the bottom 1/2 is stuck on Mark Twain's face. Where can I get if fixed? Also, have kindle on my phone--can i use the same account… read more
Simit
Simit
Bachelor's Degree
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We dropped a Kindle, and now it is doesnt respond to any buttons.
We dropped a Kindle, and now it is doesn't respond to any buttons. It will not turn off, and the screen is half white on black and half black letters on grey background. What can we do… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My Kindle was purchased last November. It didnt work for 2
My Kindle was purchased last November. It didn't work for 2 days, even though it was fully charged. Yesterday I finally got the green light to come on when I slid the switch, so I put it on charge aga… read more
namstech
namstech
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Master's Degree
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My Kindle 2 was messed up when it went through security at
My Kindle 2 was messed up when it went through security at the airport in Hawaii. The screen is horizontal and vertical lines in the upper right corner and a few horizontal lines across the middle. Th… read more
Steve G.
Steve G.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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