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Related E-Readers Questions
Screen is stuck on the face page, doesn't allow me to swipe
screen is stuck on the face page, doesn't allow me to swipe the screen and access my library. it is fully charged … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
194 satisfied customers
As I was reading, my Kindle Paperwhite suddenly began to
As I was reading, my Kindle Paperwhite suddenly began to reboot. The line space continued to fill in until about 1/4 inch from the end. It is frozen there. I can't swipe to another page, can't turn of… read more
Randy***** CellTech
Randy***** CellTech
1,840 satisfied customers
Unit is fully charged, face won't lite for me to swipe to
Hi, unit is fully charged, face won't lite for me to swipe to open, pressed button on unite to re boot and nothing happens just acts dead.. help … read more
Aric
Aric
Technician
Run A/V and repair business for over
48,373 satisfied customers
My paperwhite is fully charged but nothing happens when I
my paperwhite is fully charged but nothing happens when I swipe it to start it … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
My kindle is stuck..it won't swipe. I am trying to get
just started today...not much that I could do. made sure battery was fully charged … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My" Paper" Kindle is frozen! I clicked on "Store," and then
My "White Paper" Kindle is frozen! I clicked on "Store," and then tried to get back to "Home," but nothing happens, no matter what I do. The battery was about half charged, so I plugged the device int… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
I cannot get started. I know it is fully charged. I go to
I cannot get started. I know it is fully charged. I go to swipe (unlock by swiping) and nothing happens … read more
Aric
Aric
Technician
Run A/V and repair business for over
48,373 satisfied customers
I have a kindle paper and just started that when I swipe to
I have a kindle paper white and just started that when I swipe to turn the page it doesn't go or I have to keep swiping it several times before it will go to the next page! And the battery is fully ch… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,373 satisfied customers
After I swipe to get to the book I'm reading, the screen
After I swipe to get to the book I'm reading, the screen goes white and no words appear. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
My Kindle suddenly quit swiping, turning pages, and getting
My Kindle suddenly quit swiping, turning pages, and getting rid of help data. Sometimes it will swipe and sometimes it will turn the page after a wait. … read more
Nathan
Nathan
Bachelors of Science
24,890 satisfied customers
Just received my new Kindle and trying to set up. Don't get
Just received my new Kindle and trying to set up. Don't get the tool bar at the top of the screen. Fully charged. … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
My paperwhite has become very slow, especially when I turn
My paperwhite has become very slow, especially when I turn it on. Then I get a message saying there is a problem but it eventually comes on. … read more
Cory
Cory
Vocational, Technical or Trade Scho
636 satisfied customers
Voyager will not allow me to access the books. The screen
voyager will not allow me to access the books. The screen shows a hodge-podge of large letters. When I turn it on and swipe to unlock nothing happens. It is fully charged. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
Dear Pearl: Since yesterday. I activated by mistake the
Since yesterday. I activated by mistake the "voice function" and the device does not respond to my instructions. … read more
Aric
Aric
Technician
Run A/V and repair business for over
48,373 satisfied customers
I charged my Kindle over night and it says it is fully
I charged my Kindle over night and it says it is fully charged. All I can get is a white sceen- no wording or home button or anything … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,222 satisfied customers
My Kindle paper white has a frozen screen. I had just loaded
My Kindle paper white has a frozen screen. I had just loaded a new book and when I hit "home" to see if it was there, the screen froze with a weird picture ,"swipe to unlock Kindle" across the bottom,… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Cannot get kindle to open by swiping. What is wrong. It is
Cannot get kindle to open by swiping. What is wrong. It is fully charged and when turned on will show the page that says swipe but will not move when I swipe… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle has a white screen the home button does nothing and
My kindle has a white screen the home button does nothing and neither does the on button. It is fully charged and is less than 6 months old. I would appreciate assistance. Collette… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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