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My e-reader is blocked on a page and does not respond
Hi, my e-reader is blocked on a page and does not respond toanything … read more
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I have a kindle that is likely1st generation & it's frozen.
I have a kindle that is likely1st generation & it's frozen. I can't get it to shut down or anything. When I slide the button to turn it off to reboot or restart, it only blinks twice and then does not… read more
Josh
Josh
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I have an older kindle that just started giving me a
I have an older kindle that just started giving me a problem. When ai recharge it, it shows that it is recharged but then when trying t,use it, … read more
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Randy***** CellTech
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My paperwhite kindle has stopped working after trying to
my paperwhite kindle has stopped working after trying to recharge it in a hotel in Idaho, whats the best way to see if its permanently damaged? … read more
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Have kindle #D00901 with dead / non recharging battery. Have
Have kindle #D00901 with dead / non recharging battery. … read more
Louie
Louie
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MY WIFE'S KINDLE WILL TURN ON BY THEN GO TO AND HANG UP.
MY WIFE'S KINDLE WILL TURN ON BY THEN GO TO WHITE AND HANG UP. LONG TIME USER TRIED TO CHARGE DID THAT MADE NO CHANGE SHE HAS MANY UNREAD BOOKS WHAT TO DO? … read more
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I purchased a Kindle reader about 3 months ago. Just the
I purchased a Kindle reader about 3 months ago. Just the basic Kindle. I have used it regularly downloading books from Amazon & our local library. I recharged the battery once since I have owned & use… read more
info tech
info tech
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I have one of the original Kindle readers. I'm in the middle
I have one of the original Kindle readers. I'm in the middle of a book and it has frozen on a page. It won't turn off or return to Library. it is charged. I also have many read books in the Library. A… read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle reader is now frozen and I am unable to restart /
My kindle reader is now frozen and I am unable to restart / reset as per the directions. For the last few weeks the kindle has stopped at increasingly frequent intervals and has required restarting / … read more
Cory
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My kindle just stopped charging two days ago. Now it is also
My kindle just stopped charging two days ago. Now it is also out of power with an empty battery that still isn't charged. It is a Kindle 2 or 3 I think. Will be 2 years old this summer. I have tried a… read more
AnswerManRob
AnswerManRob
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I have my Kindle plugged into a USB port, and previously tried
I have my Kindle plugged into a USB port, and previously tried it on a regular outlet. Neither works--I can't get the light to go on - it is just sitting at the Slide and Release ..instruction. What d… read more
Thomas
Thomas
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Own a kindle reader, Model #D00901, a Christmas 2011 present.
Own a kindle reader, Model #D00901, a Christmas 2011 present. Use it quite a bit (over 65 books read so far this year). Yesterday after reading I moved the power switch to turn device off and noticed … read more
namstech
namstech
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My kindle will not turn on. The green light comes on and I
My kindle will not turn on. The green light comes on and I have recharged the unit, but it will not turn on.… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Screen is divided in tow parts with two different pictures.
Screen is divided in tow parts with two different pictures. One with the shut of picture and one with another shut off picture. How can I get it to show only one screen?… read more
Daniel
Daniel
Bachelor's Degree
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Wont charge. I tried two different outlets. I know the charger
Won't charge. I tried two different outlets. I know the charger is okay--I just charged my phone with it. Help!… read more
AnswerManRob
AnswerManRob
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I bought an ereader in august 20011. It worked fine until earlier
I bought an ereader in august 20011. It worked fine until earlier this week. Its frozen while turned off and I can't turn it on. No light appears at the switch when I slide the power switch. I have re… read more
Steve G.
Steve G.
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I went to turn on my kindle today and nothing is happening,
I went to turn on my kindle today and nothing is happening, it appears to be frozen in the off position. When plugging it in the orange light that goes on to indicate that it is charging did not come … read more
namstech
namstech
Software Development Engineer
Master's Degree
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Hi, I cant seem to transfer Kindle books from my laptop
Hi, I can't seem to transfer Kindle books from my laptop to my Kindle reader. Also, I have not been able to use a gift card for Kindle products (a fathers'day gift) to purchase books, etc. Can you adv… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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