E-Readers

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Related E-Readers Questions
My reader will not turn on. I have recharged it over night.
My reader will not turn on. I have recharged it over night. Tried to turn it on, but it is not turning on. I tried to reset it...again no response. I do detect a red light on the start button, but Not… read more
Randy***** CellTech
Randy***** CellTech
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My e-reader is blocked on a page and does not respond
Hi, my e-reader is blocked on a page and does not respond toanything … read more
Randy***** CellTech
Randy***** CellTech
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I have a kindle that is likely1st generation & it's frozen.
I have a kindle that is likely1st generation & it's frozen. I can't get it to shut down or anything. When I slide the button to turn it off to reboot or restart, it only blinks twice and then does not… read more
Josh
Josh
It Support Specialist
Associate Degree
895 satisfied customers
I have an older kindle that just started giving me a
I have an older kindle that just started giving me a problem. When ai recharge it, it shows that it is recharged but then when trying t,use it, … read more
Randy***** CellTech
Randy***** CellTech
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My paperwhite kindle has stopped working after trying to
my paperwhite kindle has stopped working after trying to recharge it in a hotel in Idaho, whats the best way to see if its permanently damaged? … read more
Randy***** CellTech
Randy***** CellTech
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Have kindle #D00901 with dead / non recharging battery. Have
Have kindle #D00901 with dead / non recharging battery. … read more
Louie
Louie
Senior Technician
Associate Degree
10,922 satisfied customers
MY WIFE'S KINDLE WILL TURN ON BY THEN GO TO AND HANG UP.
MY WIFE'S KINDLE WILL TURN ON BY THEN GO TO WHITE AND HANG UP. LONG TIME USER TRIED TO CHARGE DID THAT MADE NO CHANGE SHE HAS MANY UNREAD BOOKS WHAT TO DO? … read more
Randy***** CellTech
Randy***** CellTech
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My kindle e-reader will not open. I've charged it with two
My kindle e-reader will not open. I've charged it with two different cords, held the on button for 40 seconds. It will not go beyond the screen with the tree and the kids reading under it. HELP! … read more
Randy***** CellTech
Randy***** CellTech
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My kindle reader is now frozen and I am unable to restart /
My kindle reader is now frozen and I am unable to restart / reset as per the directions. For the last few weeks the kindle has stopped at increasingly frequent intervals and has required restarting / … read more
Cory
Cory
Vocational, Technical or Trade Scho
643 satisfied customers
I have my Kindle plugged into a USB port, and previously tried
I have my Kindle plugged into a USB port, and previously tried it on a regular outlet. Neither works--I can't get the light to go on - it is just sitting at the Slide and Release ..instruction. What d… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
Own a kindle reader, Model #D00901, a Christmas 2011 present.
Own a kindle reader, Model #D00901, a Christmas 2011 present. Use it quite a bit (over 65 books read so far this year). Yesterday after reading I moved the power switch to turn device off and noticed … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My kindle will not turn on. The green light comes on and I
My kindle will not turn on. The green light comes on and I have recharged the unit, but it will not turn on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
E-Reader PRS-900 is frozen while still on the "Home" page.
E-Reader PRS-900 is frozen while still on the "Home" page. I'm not able to make any choices or turn off the reader. Yesterday, I was able to "recharge" while the reader was still on (wasn't able to tu… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,409 satisfied customers
Wont charge. I tried two different outlets. I know the charger
Won't charge. I tried two different outlets. I know the charger is okay--I just charged my phone with it. Help!… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I bought an ereader in august 20011. It worked fine until earlier
I bought an ereader in august 20011. It worked fine until earlier this week. Its frozen while turned off and I can't turn it on. No light appears at the switch when I slide the power switch. I have re… read more
Steve G.
Steve G.
Engineer
593 satisfied customers
upon turning on kindle, the saved screen show a bunch of lines
upon turning on kindle, the saved screen show a bunch of lines only. recharged kindle un plugged and held on button "on" for 15 secs. x2 no change. what next? thanks… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,990 satisfied customers
I went to turn on my kindle today and nothing is happening,
I went to turn on my kindle today and nothing is happening, it appears to be frozen in the off position. When plugging it in the orange light that goes on to indicate that it is charging did not come … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Hi, I cant seem to transfer Kindle books from my laptop
Hi, I can't seem to transfer Kindle books from my laptop to my Kindle reader. Also, I have not been able to use a gift card for Kindle products (a fathers'day gift) to purchase books, etc. Can you adv… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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