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My Kindle will not let me shop in store but i receive all…

Customer Question
HI I am Joy...

HI I am Joy my Kindle will not let me shop in store but i receive all from email

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

From Outlook.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

My email is alright it is my actual Kindle that i can't shop from.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I press the shop button on the kindle then after awhile the tree comes up to reboot the kindle

Submitted: 6 months ago.Category: E-Readers
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Answered in 1 hour by:
1/3/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,643
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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