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My kindle shut down a few weeks ago. I is fully charged but
my kindle shut down a few weeks ago. I is fully charged but I can not get it to function. is there a rest or what do you suggest I start to look for? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I accidentally opened a second Kindle account. I got a new I
Hi Pearl. I accidentally opened a second Kindle account. I got a new I Pad and a new I Phone, but the first account, where mist of my books are, did not unload to the new d vices. … read more
Harry
Harry
Customer Service
3,030 satisfied customers
Is it possible to update the kindle 1 or 2? and is it
is it possible to update the kindle 1 or 2? and is it possible to fix the screen on my kindle 1 that I bought in 2010. … read more
Harry
Harry
Customer Service
3,030 satisfied customers
My kindle has been jumping to the first chapter when I turn
My kindle has been jumping to the first chapter when I turn it off. Is there a way to find where I left off without manually pressing the next page key? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
When using by Kindle's library, I am only able to access the
When using by Kindle's library, I am only able to access the first page. There are several books beyond first page that I want to read. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I NEED TOSEND MY LATEST PURCHASE TO MY KINDLE. I DO NOT
I NEED TOSEND MY LATEST PURCHASE TO MY KINDLE JA: What's the make/model of your device? How old is it? Customer: I DO NOT KNOW JA: How long has this been going on? What troubleshooting have you tried?… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I ordered 2 books today and never recieved them. Kindle it
Hi I ordered 2 books today and never recieved them … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I purchased a 3 book series about 1/2 hour ago. It said it
I purchased a 3 book series about 1/2 hour ago. It said it was being downloaded to my Kindle, but it did not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I wanted to loan the sleeping beauty killer but it did not,
I wanted to loan the sleeping beauty killer but it did not … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I ordered two books, several hours ago and they still
I ordered two books, several hours ago and they still haven't popped up????? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My kindle will not unlock, Paper less than 6 months,
My kindle will not unlock JA: What's the make/model of your device? How old is it? Customer: Paper white less than 6 months JA: How long has this been going on? What troubleshooting have you tried? Cu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My books keep disappearing I get the your library is empty
my books keep disappearing I get the your library is empty message if I turn Kobo off-now even when it is just sleeping … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
Whilst reading my Kindle the reader switches off then starts
Hi, Whilst reading my Kindle the reader switches off then starts again but it goes back to the list of books . not the last page of the book i was reading. This happens every so often … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I mistakenly displaced my reader and located it today, I
I mistakenly displaced my reader and located it today, I want to re register this reader my name is***** … read more
Nathan
Nathan
Bachelors of Science
24,953 satisfied customers
When I swipe to go to my front page it goes to other pages
when I swipe to go to my front page it goes to other pages instead of metouching the book I am reading… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
My nook will not power up fully - it stops at 99% and will
My nook will not power up fully - it stops at 99% and will go no farther - any suggestions? Its a color one.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I have being trying to find out how to retrieve my password
I have being trying to find out how to retrieve my password ***** I have entered info without results. I have a lot of new books on my reader. Would you direct me where to go and what to do. Melody At… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
I just purchased my first koboh20, and I am trying to buy a
I just purchased my first koboh20, and I am trying to buy a book, there is an error code 33, please help… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,927 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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