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Turned on Kindle last night, and it showed it was locked. I
Turned on Kindle last night, and it showed it was locked. I dont know how to unlock it, I never lock it. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Wont start. Last night for 8 hours. Last night for 8 hours.
no but I really need to aave my kindle working on my trip… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,124 satisfied customers
My kindle paperwhite was purchased July 29, 2016. It has not
My kindle paperwhite was purchased July 29, 2016. It has not taken a full charge lately (few months). Last night it said it needed to be charged but then went dead promptly. I have tried charging it. … read more
Cris
Cris
63 satisfied customers
It seems like it froze up. can't charge, turn page or get in
it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
A whilw ago after I had charged my Kindle overnight and had
A whilw ago after I had charged my Kindle overnight and had been reading for about half an hour, it suddenly wouldn't allow me to advance to the next page. In fact it won't respond to any input. I can… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,124 satisfied customers
Yesterday my kindle started flipping off and I had to continuously
Yesterday my kindle started flipping off and I had to continuously restart it from the original page with the outline of the tree. Then I had to go back through all the steps to get to the page I had … read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
I am having trouble getting my kindle to come on. Its charged
I am having trouble getting my kindle to come on. It's charged - I had it charging all day long. This has happened once before and it seems like there must have been an issue with an app or something.… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,124 satisfied customers
My Kindle has quit working I was reading last night and
My Kindle has quit working I was reading last night and tried to turn it off. The print disappeared but it looked like the back light was still on. Tried several times to turn off to no avail Have tri… read more
Thomas
Thomas
IT Manager
Associate Degree
984 satisfied customers
my kindle does not seem to be charging. It suddenly switches
my kindle does not seem to be charging. It suddenly switches itself off, even after I had it charging all night. This keeps happening. Sometimes it's fine and then it starts doing this.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My sons kindle fire HD will not operate. It just shut down
My son's kindle fire HD will not operate. It just shut down on its own last night. We tried to charge it today but it will not take a charge; it seems like. It just will not turn on.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle is locked up . I cant get it to do anything I tried
My kindle is locked up . I can't get it to do anything I tried charging it but it keeps shutting off. It is frozen on http://amazon.com/ap/sign. I was trying to sign into Amazon.com. Last night when I… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
My kindle fire locked up last night while on the web. Will
My kindle fire locked up last night while on the web. Will not turn off, will not charge, will not go anywhere only have a blank screen? How do I fix this problem?… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I can.t turn my kindle on this morning. It is always in sleep
I can.t turn my kindle on this morning. It is always in sleep mode and I had it on charge all day yesterday. It worked last night and this morning when I press the start button it just goes off leavin… read more
info tech
info tech
Self Employed
Vocational, Technical or Trade Scho
346 satisfied customers
my Kindle seems to have frozen It started last night when
my Kindle seems to have frozen It started last night when it unexpectedly lost the wifi connection I shut it down last night and plugged it in to charge the battery This morning it showed a blank scre… read more
Simit
Simit
Bachelor's Degree
2,001 satisfied customers
I have had my kindle since Christmas. Last night it turned
I have had my kindle since Christmas. Last night it turned on in the normal way then seemed to freeze on a page and stopped working. I charged it up just in case it was the battery however it is "as d… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
My kindle goes dead after only 6 or 7 days and it takes 24
My kindle goes dead after only 6 or 7 days and it takes 24 hours to charge up. Last night it just died while I was reading and as of this morning has not charged up yet. There is know green light on b… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
9 satisfied customers
Im on my second kindle since Christmas with the same problem--I
I'm on my second kindle since Christmas with the same problem--I can't seem to keep it charged. I am an avid reader and use it alot , but this particular kindle was plugged in all night last night and… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
9,490 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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