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I'm having trouble connecting to change my credit card

Customer Question
Hi I'm having trouble...

Hi I'm having trouble connecting to change my credit card details. It wont allow a purchase to be completed. User Name ************** Version Kindle 4.1.3 (269231002) Serial # B00E 1501 1422 09JV

Technician's Assistant: How long has this been going on with your Kindle? What have you tried so far?

Just tying to purchase a new book over the last few days. After I hit the buy button it tells me I dont have a valid CC for my amazon.com account If I hit the yes button to change it it doesn't connect

Submitted: 7 months ago.Category: E-Readers
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Answered in 7 hours by:
1/3/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,834
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 7 months ago
I'm trying to contact Kindle amazon regarding connection to buy books on Kindle which has always worked in the past
Larry
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