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It will not power on. Battery is fully charged. Last night…

Customer Question
It will not power...

It will not power on. Battery is fully charged.

Technician's Assistant: When did you last charge your e-reader?

Last night

Technician's Assistant: Have you tried a force reboot (pressing and holding the power button for a minute)?

Yes

Submitted: 7 months ago.Category: E-Readers
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Answered in 2 minutes by:
1/2/2018
Electronics Technician: Randy Boman, Technician replied 7 months ago
Randy Boman
Randy Boman, Technician
Category: E-Readers
Satisfied Customers: 10,539
Experience: E-Reader Technician
Verified
Hi ,
My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
My goal is to give you the best experience possible!
What is the model of your e-reader? Fire, Paperwhite,etc....
Ask Your Own E-Readers Question
Customer reply replied 7 months ago
Not sure. It is an older model. Not fire or paperwhite
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