E-Readers

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Related E-Readers Questions
I can't remember the password, several months ago, how do I
I can't remember the password JA: When could you last access your device? Customer: several months ago JA: Have you tried a Factory Reset? The E-reader Expert can walk you through this to ensure you d… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I had Kobo on another tablet under I think my old email
Good morning I had Kobo on another tablet under I think my old email***@******.*** Since I have changed to***@******.*** I cannot access any of the books I purchased on my old account … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
Sorry, my computer died earlier. I have a new e-reader and
Hi. Sorry, my computer died earlier. I have a new e-reader and cannot remember my old email for the account. Wondering if these is any way to retrieve the books from my old e-reader, or if I should ju… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
Sign in won't recognize my password. When I select "forget
Sign in won't recognize my password. When I select "forget password" your link sends me to sign in page with no opportunity to reset my password. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
Just bought a new Kobo Aura One, and have tried at least 20
just bought a new Kobo Aura One, and have tried at least 20 times to create an account with no success, although at one try, it said I had an existing Kobo account. can't remember the password. … read more
Harry
Harry
Customer Service
3,046 satisfied customers
I get the message oops. Something went wrong. Pls try again
I get the message oops. Something went wrong. Pls try again later. I already tried to sign out and sign in again … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I have had an ereader for a few years. Until this weekend,
I have had an ereader for a few years. Until this weekend, when I tried to apply a Kobo gift card to my account I did Not realize that my Kobo account was attached to an email address that I no longer… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a Kobo ereader and i tried to buy 2 books and i have
I have a Kobo ereader and i tried to buy 2 books and i have not got them on the ereader ??? … read more
Harry
Harry
Customer Service
3,046 satisfied customers
I have forgotten my password to my kobo ereader, About six
I have forgotten my password ***** my kobo ereader … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I have had to redo my kobo account and my e-reader will not
I have had to redo my kobo account and my e-reader will not let me sync to the new because the e mail is different … read more
Randy***** CellTech
Randy***** CellTech
1,851 satisfied customers
I am trying to transfer a book from the Toronto Pubic
I am trying to transfer a book from the Toronto Pubic Library. I have gone through all the steps but when I try to open it up in Kobo it says Your eReader is not authorized to open this book … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
My 3- year old Kobo failed to turn on by the switch. After
My 3- year old Kobo failed to turn on by the switch. After plugging it in to current overnight, I now have the screen Welcome to Kobo! … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
I bought new kobo aurora, I would like to down load the
I bought new kobo aurora, I would like to down load the books from my old kobo, how do I do this I need a account, I made one a long time ago, but forgot the account number and password … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I HAD SOME 40 EBOOKS IN MY KOBO READER. THIS MORNING, AS I
i HAD SOME 40 EBOOKS IN MY KOBO READER. THIS MORNING, AS I WAS TRYING TO RETRIEVE A BOOK THAT i WAS READING, SOMETHING WENT WRONG AND i HAD TO RESTART MY READER. i DO NOT REMEMBER ALL THAT HAPPENED BU… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,617 satisfied customers
What steps are required to download books from my desktop to
What steps are required to download books from my desktop to my e-reader. The last 4 to 6 books I have purchased, I have been unable to download to the e-reader using the same procedures I have always… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I cannot access my kobo touch account each time I try it will
I cannot access my kobo touch account each time I try it will not accept my password XXXXX I have changed it several times but kobo say the e-mail address and password XXXXX not recognised. I bought t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,937 satisfied customers
I HAVE BOUGHT A KOBO TOUCH E-READER TODAY AND SET IT UP.HOWEVER
I HAVE BOUGHT A KOBO TOUCH E-READER TODAY AND SET IT UP.HOWEVER WHEN TRYING TO SYNC THE LAPTOP TO THE READER A MESSAGE COMES UP SAYING I HAVE 2 ACCOUNTS AS THE READER IS REGISTERED TO A [email protected] .co.… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a Black Berry Playbook with the Kobo Book app; when
I have a Black Berry Playbook with the Kobo Book app; when trying to open the Kobo book app all that happens is a grey screen appears, the green book mark on the left hand side of the screen appears a… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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