E-Readers

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It says I have no books. Varizon. This is a new tablet and…

Customer Question
It says I have...

It says I have no books.

Technician's Assistant: What brand and model of e-reader do you have?

Varizon

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

This is a new tablet and just now trying to read a book. I had an entire list of books on my old pad

Technician's Assistant: What's the model of your device? How old is it?

Bought in Nov. it is an IPad model# *****

Technician's Assistant: What Operating System (OS) are you running on your iPad?

IOS 11.2.1

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

Just discovered this morning. Don’t know what to try

Submitted: 6 months ago.Category: E-Readers
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Answered in 5 minutes by:
1/2/2018
Electronics Technician: Josh, Technician replied 6 months ago
Josh
Josh, Technician
Category: E-Readers
Satisfied Customers: 21,956
Experience: E-reader expert
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Did you sign into the same Amazon account that the books were purchased on?

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Customer reply replied 6 months ago
No. I will do that
Electronics Technician: Josh, Technician replied 6 months ago

Please do that and let me know if it works now.

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Electronics Technician: Josh, Technician replied 5 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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