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I have change bank account and put in new account number. If…

Customer Question
I have change bank...

I have change bank account and put in new account number. If I try to make a purchase it says there is a problem with your credit card on file

Technician's Assistant: What brand and model of e-reader do you have?

Kind

Technician's Assistant: How long has this been going on with your e-reader? What have you tried so far?

E paperwhite purchased 06/06/17

Submitted: 7 months ago.Category: E-Readers
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Answered in 19 minutes by:
1/2/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: E-Readers
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own E-Readers Question
Customer reply replied 7 months ago
I just want Amazon to fix my problem. All I want to do is delete my old bank details and add the new one. This should be so basic but is notchsppening
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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