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Related E-Readers Questions
Both my Kindle Fire AND my Kindle Paperwhite have stopped
Both my Kindle Fire AND my Kindle Paperwhite have stopped working this week. The Fire continues to say battery too low to open after trying numerous chargers and now Paperwhite just wont open. Help … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I was on a trip about 6 months ago and my Kindle wouldn't
Hey Pearl, I was on a trip about 6 months ago and my Kindle wouldn't open. When I got home I work with Kindle tech support and the tech found MANY viruses on my laptop which caused my Kindle Paperwhit… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
The screen won't turn on. Overnight. I've tried that
The screen won't turn on JA: When did you last charge your e-reader? Customer: Overnight JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: I've tried th… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I got my new Kindle Paperwhite today, and am trying to
I got my new Kindle Paperwhite today, and am trying to register it. One of the questions is "What is your Wi-Fi network? I do not know exactly what you want - I use Mediacom as my computer, tv and pho… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I've tried repeatedly to register a second Kindle. The
I've tried repeatedly to register a second Kindle. The message I get is "Unable to Connect ... There was an error while registering your Kindle. Please try again later." I've tried and tried, and even… read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,819 satisfied customers
It all of a sudden stopped working after being charged for a
It all of a sudden stopped working after being charged for a few hours. When opened it just shows a screen with capital k's, D's, etc ane wil not open when swiped … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
It won't start. Was reading & put it down for a couple of
It won't start. Was reading & put it down for a couple of minutes and now it doesn't come on. … read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I cannot open my kindle even though it is charged the slide
I cannot open my kindle even though it is charged the slide across is not showing to open it … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I've had a Kindle Paperwhite for a few years. The trouble
I've had a Kindle Paperwhite for a few years. The trouble now is that it is not taking a charge. A short time ago, it was hit and miss. Now it isn't charging at all. I love my Paperwhite. Please help.… read more
Aric
Aric
Technician
Run A/V and repair business for over
48,415 satisfied customers
My Kindle will not charge. I plug it in and nothing??
My Kindle will not charge. I plug it in and nothing?? Thanks, ***** ***** … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I, Its a Kindle paperwhite. I just got it yesterdy and I
Its a Kindle paperwhite. I just got it yesterdy and I desperatdly need to talk to someone on the phone … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I have removed certain books from my list at Amazon and they
I have removed certain books from my list at Amazon and they are supposed to be deleted from my kindle, but they are still there. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,611 satisfied customers
I bought a Kindle Paperwhite online. About two months ago.
hello. I bought a Kindle Paperwhite online. About two months ago. … read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
I've had a kindle fire for about 3 or 4 years and I LIVE
hi. I've had a kindle fire for about 3 or 4 years and I LIVE with it. Mostly read books. Recently my husband gave me a paperweight. I called amazon help to set it up and they sent me to MCT. spent alm… read more
Josh
Josh
It Support Specialist
Associate Degree
754 satisfied customers
I have a Kindle white paper and it keeps locking up on me.
I have a Kindle white paper and it keeps locking up on me. I close it and wait few minutes and then try to turn it on and it still is frozen.… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,379 satisfied customers
I can't get my kindle to charge. The ***** *****ght is on but
I can't get my kindle to charge. The ***** *****ght is on but the battery on the screen does not show the charging symbol. I have tried to reset with no luck.… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
Ive done the procedures below finally got my kindle to turn
I've done the procedures below finally got my kindle to turn on but now the lock slide won't open and a yellow line appears around it.… read more
Nathan
Nathan
Bachelors of Science
24,963 satisfied customers
My Kindle wont turn on. I havent read it in about 6
My Kindle won't turn on. I haven't read it in about 6 months. I opened it the other day and it showed the book list. I was going to scroll thru the list and then it switched to a recharge battery mess… read more
Thomas
Thomas
IT Manager
Associate Degree
1,553 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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